Marriott Hotels & Resorts

Marriott Hotels & Resorts is Marriott International's brand of full-service hotels and resorts based in Bethesda, Maryland. As of June 30, 2020, there were 582 hotels and resorts with 205,053 rooms operating under the brand, in addition to 160 hotels with 47,765 rooms planned for development.[2][3]

Marriott Hotels & Resorts
TypeSubsidiary
IndustryHospitality
Founded1957 (1957)
FounderJ. Willard Marriott
HeadquartersBethesda, Maryland, U.S.
Number of locations
665[1] (September 2020)
Area served
Worldwide
ParentMarriott International
Websitewww.marriott.com
Detroit Marriott at the Renaissance Center is the tallest hotel in the Western Hemisphere

History and current operation

The Marriott chain began with two motels in the 1950s. The first opened as a Quality Inn airport motel near Washington, D.C. and another motel nearby, the Twin Bridges, a few years later. With the opening of the second motel, Marriott was born as a brand name. The Twin Bridges property was demolished in 1990, but the Key Bridge property still operates, but as a full-service hotel.

In 1967, Marriott opened its first resort hotel, Camelback Inn, in Arizona, United States. Marriott Hotels & Resorts expanded outside of the United States for the first time in 1969 with the opening of the Marriott in Acapulco, Mexico.

By 1975, Marriott Hotels & Resorts had expanded to Europe, with the Amsterdam Marriott hotel opening that year.[4]

In 1976, Marriott opened two Great America Theme Parks but sold to Six Flags in 1984.[5]

In these first several decades, Marriott International owned and managed many of the hotels within its portfolio. In 1993, the company decided to spin off the real estate ownership operations as a new company, Host Marriott, while retaining hotel management services under the Marriott International company name.

By 1999, there were over 360 Marriott Hotels[6] & Resorts in 47 countries, and in November 2010, Marriott Hotels & Resorts announced the opening of what is said was their 500th property, the Pune Marriott Hotel & Convention Centre, in Pune, India.[7] In September 2005, Marriott Hotels & Resorts unveiled its first new room designs in ten years. Dubbed "mSpot," the new rooms feature clean lines and updated technology.[8]

In August 2020 Marriott announced it was ending its Make A Green Choice program.[9]

In October 2020, the UK data privacy watchdog fined Marriott Hotels £18.4 million for a serious data breach that exposed the millions of the companies customer's data to cyber-criminals.[10]

Accommodations

Historical
USNon-USTotal
2006[11]Properties     0470
Rooms0168,383
2007[12]Properties     313     156     0469
Rooms124,584043,9520168,536
2008[13]Properties     321     157     0478
Rooms127,192045,4090172,601
2009[14]Properties     326     165     0491
Rooms128,628048,4210177,049
2010[15]Properties     326     168     0494
Rooms128,916049,8180178,734
2011[16]Properties     322     170     0492
Rooms127,826051,0280178,854
2012[17]Properties     320     169     0489
Rooms126,113050,0960176,209
2013[18]Properties     312     174     0486
Rooms123,296051,2130174,509
2014[19]Properties     314     185     0499
Rooms124,686054,5350179,221

From 2015
North
America		EuropeMiddle E.
& Africa		Asia &0
Pacific		Caribbean
Latin Am.		Total
2015[20]Properties     342     094     0018     045     0027     0526
Rooms134,425023,071     6,206015,804     7,7710187,277
2016[21]Properties     345     097     0020     058     0026     0546
Rooms135,813023,872     6,809020,286     7,5160194,296
2017[22]Properties     347     098     0022     070     0029     0566
Rooms137,333024,069     7,389023,479     8,0100200,280
2018[23]Properties     341     094     0024     080     0028     0567
Rooms134,834023,969     8,061026,962     7,5400201,366
2019[24]Properties     340     097     0025     083     0030     0575
Rooms134,412024,595     8,119028,000     8,0330203,159
2020[25]Properties     340     0100     0026     090     0029     0585
Rooms133,972025,946     8,110030,008     7,7890205,825
2021[26]Properties     340     0103     0026     096     0029     0594
Rooms132,791026,719     7,968032,119     7,7890207,386

Location of international properties
CountryHotelsCities
Albania Albania 1 Tirana
Algeria Algeria2Bab Ezzouar, Constantine
Argentina Argentina1Buenos Aires
Armenia Armenia2Tsaghkadzor, Yerevan
Azerbaijan Azerbaijan1Baku
Aruba Aruba1Palm Beach
Australia Australia4Brisbane,[27] Melbourne (2),[28] Sydney[29]
Austria Austria1Vienna
Belgium Belgium2Brussels, Ghent
Belarus Belarus1Minsk
Bolivia Bolivia1Santa Cruz de la Sierra
Bosnia and Herzegovina Bosnia and Herzegovina 1 Mostar
Brazil Brazil1Guarulhos
Canada Canada16Calgary (2), Dorval, Halifax, Markham, Montreal, Niagara Falls (2), Ottawa, Quebec City, Richmond, Toronto (3), Vancouver, Victoria
Cayman Islands Cayman Islands1Grand Cayman
Chile Chile1Santiago de Chile
China China57Baotou, Beijing (3), Changzhou (2), Chengdu, Chongqing, Foshan (2), Fuzhou, Guangzhou (3), Haikou, Hangzhou (2), Jiaxing, Jinhua, Lingshui, Liyang, Nanjing, Nanning, Nantong, Ningbo, Qinhuangdao, Sanya, Shanghai (7), Shenyang, Shenzhen (2), Suining, Suzhou (2), Taizhou, Tianjin, Wenzhou (2), Wuhan (2), Wuxi, Xiamen (2), Xinzhou, Xuzhou, Yancheng, Yantai, Yiwu, Zhangjiagang, Zhuhai, Zhuzhou
Colombia Colombia5Barranquilla, Bogota, Cali, Medellin, Santa Marta[30]
Costa Rica Costa Rica2Heredia, Herradura
Curaçao Curaçao1Willemstad
Czech Republic Czech Republic1Prague
Denmark Denmark1Copenhagen
Egypt Egypt3Cairo (2), Hurghada
Fiji Fiji1Nadi
France France6Cap d'Ail, Lyon, Paris (3), Roissy-en-France
Ghana Ghana1Accra
Georgia (country) Georgia1Tbilisi
Germany Germany12Berlin, Bonn, Cologne, Frankfurt (2), Freising, Hamburg, Heidelberg, Leipzig, Munich (2), Sindelfingen
Greece Greece1Athens
Guyana Guyana1Georgetown
Haiti Haiti1Port-au-Prince
Hong Kong Hong Kong2Hong Kong (2)
Hungary Hungary1Budapest
India India9Bengaluru, Goa, Hyderabad, Indore, Jaipur, Jaisalmer, Kochi, Pune, Surat
Indonesia Indonesia2Batam, Yogyakarta
Italy Italy3Milan, Rome (2)
Japan Japan8Izu, Karuizawa, Moriyama, Nagoya, Osaka, Shirahama, Tokyo, Yamanakako
Jordan Jordan3Amman, Dead Sea, Petra
Kazakhstan Kazakhstan1Nur-Sultan
Malaysia Malaysia4Kota Kinabalu, Miri, Mulu, Sepang
Malta Malta1St. Julian's
Mexico Mexico11Aguascalientes, Cancun, Culiacán, Ixtapan de la Sal, Mexico City, Puebla, Puerto Vallarta, Tijuana, Torreon, Tuxtla Gutierrez, Villahermosa
Morocco Morocco3Casablanca, Fes, Rabat
Nepal Nepal1Kathmandu[31]
Netherlands Netherlands3Amsterdam, Rotterdam, The Hague
Nigeria Nigeria1Lagos[32]
North Macedonia North Macedonia1Skopje
Pakistan Pakistan2Islamabad, Karachi
Panama Panama 1 Panama City
Philippines Philippines2Clark, Manila
Poland Poland2Sopot, Warsaw
Portugal Portugal2Lisbon, Óbidos
Puerto Rico Puerto Rico1San Juan
Qatar Qatar1Doha
Rwanda Rwanda1Kigali
Saudi Arabia Saudi Arabia5Jeddah, Makkah, Riyadh (3)
Singapore Singapore1Singapore
South Africa South Africa2Cape Town, Johannesburg
South Korea South Korea2Daegu, Jeju
Spain Spain2Dénia, Madrid
Sri Lanka Sri Lanka2Weligama, colombo
Saint Kitts and Nevis St. Kitts and Nevis1Frigate Bay
Switzerland Switzerland3Basel, Geneva, Zürich
Taiwan Taiwan2Taipei,[33] Kaohsiung[34]
Thailand Thailand7Bangkok (3), Hua Hin, Phuket (2), Rayong
Tunisia Tunisia2Sousse, Tunis
Turkey Turkey3Istanbul (2), Izmir
United Arab Emirates United Arab Emirates5Abu Dhabi (2), Dubai (3)
United Kingdom United Kingdom20Bournemouth, Bristol, Cardiff, Glasgow, Hayes, Hertfordshire, Leeds, Leicester, Lingfield, London (8), Manchester, Portsmouth, Twickenham
Venezuela Venezuela2Catia La Mar, Maracay
Vietnam Vietnam1Da Nang

Location of properties in the US
StateHotelsCities
Alabama Alabama6Birmingham, Florence, Huntsville, Mobile, Opelika, Prattville
Alaska Alaska1Anchorage
Arizona Arizona6Chandler, Phoenix, Scottsdale (2), Tempe, Tucson
Arkansas Arkansas1Little Rock
California California42Anaheim, Bakersfield, Buellton, Burbank, Burlingame, Coronado, Costa Mesa, Dana Point, Fremont, Fullerton, Garden Grove, Irvine (2), La Jolla, Long Beach, Los Angeles (2), Marina del Rey, Monterey, Napa, Newport Beach (2), Oakland, Pleasanton, Rancho Cordova, Riverside, San Diego (4), San Francisco (3), San Jose, San Mateo, San Ramon, Santa Clara, Torrance, Ventura, Visalia, Walnut Creek, Woodland Hills
Colorado Colorado9Aurora, Boulder, Colorado Springs, Denver, Fort Collins, Golden, Lone Tree, Vail, Westminster
Connecticut Connecticut6Farmington, Groton, Hartford, Stamford, Trumbull, Windsor
Washington, D.C. District of Columbia4Washington, D.C. (4)
Florida Florida28Boca Raton, Clearwater Beach, Coral Springs, Fort Lauderdale (2), Fort Myers, Hollywood, Jacksonville, Key Largo, Key West, Lake Mary, Miami (3), Miami Beach, Orlando (3), Palm Beach Gardens, Pompano, Ponte Vedra Beach, Riviera Beach, Saint Petersburg, Stuart, Tampa (3), West Palm Beach
Georgia (U.S. state) Georgia14Alpharetta, Atlanta (8), Augusta, Columbus, Macon, Peachtree Corners, Savannah, Stone Mountain (2)
Hawaii Hawaii4Honolulu, Lihue, Waikoloa, Wailea
Illinois Illinois16Burr Ridge, Chicago (5), Deerfield, Downers Grove, Hoffman Estates, Lincolnshire, Naperville, Normal, Oak Brook, Peoria, Rosemont, Schaumburg
Indiana Indiana3Indianapolis (3)
Iowa Iowa3Cedar Rapids, Des Moines, West Des Moines
Kansas Kansas2Overland Park, Wichita
Kentucky Kentucky6Covington, Hebron, Lexington (2), Louisville (2)
Louisiana Louisiana4Baton Rouge, Metairie, New Orleans (2)
Maryland Maryland8Baltimore (2), Bethesda (2), Gaithersburg, Hyattsville, Linthicum, Rockville
Massachusetts Massachusetts7Boston (2), Burlington, Cambridge, Newton, Peabody, Quincy
Michigan Michigan9Dearborn, Detroit, East Lansing, Livonia, Pontiac, Romulus, Southfield, Troy, Ypsilanti
Minnesota Minnesota6Bloomington, Brooklyn Park, Minneapolis (2), Minnetonka, Rochester
Missouri Missouri6Kansas City (3), St. Louis (3)
Nebraska Nebraska4Lincoln, Omaha (2), South Sioux City
Nevada Nevada1Las Vegas
New Hampshire New Hampshire1New Castle
New Jersey New Jersey7Bridgewater, Newark, Park Ridge, Princeton, Saddle Brook, Teaneck, Whippany
New Mexico New Mexico2Albuquerque (2)
New York (state) New York13Albany, Amherst, Brooklyn, Buffalo, East Elmhurst, Ithaca, Melville, New York (2), Rochester, Syracuse, Tarrytown, Uniondale
North Carolina North Carolina9Charlotte (2), Durham (2), Greensboro (2), Raleigh (2), Winston-Salem
Ohio Ohio8Cleveland, Columbus (2), Dayton, Dublin, Mason, Warrensville Heights, West Chester
Oklahoma Oklahoma1[35]Tulsa
Oregon Oregon2Portland (2)
Pennsylvania Pennsylvania8Coraopolis, Cranberry Township, Lancaster, Philadelphia (3), Pittsburgh, West Conshohocken
Rhode Island Rhode Island2Providence, Newport
South Carolina South Carolina7Charleston, Columbia, Greenville, Hilton Head, Myrtle Beach, North Charleston, Spartanburg
Tennessee Tennessee6[36]Chattanooga, Franklin, Kingsport, Memphis, Nashville (2)
Texas Texas28Austin, Dallas (3), El Paso, Fort Worth (2), Houston (8), Irving (2), Odessa, Plano, Round Rock, San Antonio (4), Spring, Sugar Land, The Woodlands, Westlake
Utah Utah4Provo, Salt Lake City (3)
Virginia Virginia15Arlington (3), Chantilly, Dulles, Fairfax, Falls Church, Glen Allen, Herndon, Hume, Newport News, Norfolk, Richmond, Tysons Corner, Virginia Beach
Washington (state) Washington5Bellevue, Redmond, Seattle (2), Tacoma
West Virginia West Virginia2Charleston, Morgantown
Wisconsin Wisconsin3[37][38]Middleton, Milwaukee, Waukesha

Controversies

Manager Resignations

In March 2012, the regional manager of Marriott South England, Robbie DaFlower was caught posting images of rotten meat on Twitter. This sparked discussion amongst users and promptly resulted in his termination, after it had been found that the rotting meat was sourced from the Marriott's own kitchens, having been left rotten for the express purpose of the prank.

Data Breaches

In July 2022, The Marriott Hotel revealed that the company's data had been breached. Hackers were able to compromise the hotels data which led to 20GB of data which included internal documents and information in addition to consumer data such as credit card information. The hackers broke into a server at the Marriott hotel at Baltimore-Washington International Airport. The group shared screenshots of customer information and were in contact with the Hotel chain. This Data breach marks the third data breach for the company in the last 4 years.[39]

SatanCon 2023

The SatanCon 2023 conference was held at the Marriott Copley Place in Boston on April 28-30, 2023. Hundreds of members of The Satanic Temple attended.[40] One speaker tore up a Bible and a 'thin blue line' police advocacy flag during the opening ceremony. Religious protesters congregated outside to oppose the satanic event.[41] Marriott held the controversial conference despite a petition against it signed by 42,952 supporters, organized by America Needs Fatima.[42]

See also

References
  1. "Marriott Hotels Locations". www.marriott.com.
  2. "Marriott Hotels". Marriott Hotels Development. Retrieved August 19, 2020.
  3. "Find Marriott Hotels & Resorts Worldwide". Marriott Hotels & Resorts. Retrieved January 10, 2017.
  4. Net, Hospitality. "Marriott Celebrates 35 Years in Europe". Hospitality Net. Retrieved October 28, 2021.
  5. "Marriott Sells Theme Park To Bally Manufacturing". The Washington Post.
  6. "Who Owns The Marriott Hotel? - Hotels For Youth". November 28, 2022. Retrieved May 16, 2023.
  7. JW Marriott opens property in Pune, Business Standard, January 21, 2013. Retrieved May 26, 2022.
  8. "Hitting the mSpot". Archived from the original on February 8, 2007.
  9. Schlappig, Ben (August 13, 2020). "Marriott Eliminates "Make A Green Choice" Program". onemileatatime.com. Retrieved August 14, 2020.
  10. "Marriott Hotels fined £18.4m for data breach that hit millions". BBC News. October 30, 2020. Retrieved October 30, 2020.
  11. "2006 Annual Report". www.marriott.gcs-web.com. p. 20.
  12. "2007 Annual Report". www.marriott.gcs-web.com. p. 26.
  13. "2008 Annual Report". www.marriott.gcs-web.com. p. 22.
  14. "2009 Annual Report". www.marriott.gcs-web.com. p. 19.
  15. "2010 Annual Report". www.marriott.gcs-web.com. p. 18.
  16. "2011 Annual Report". www.marriott.gcs-web.com. p. 19.
  17. "2012 Annual Report". www.marriott.gcs-web.com. p. 22.
  18. "2013 Annual Report". www.marriott.gcs-web.com. p. 20.
  19. "2014 Annual Report". www.marriott.gcs-web.com. p. 17.
  20. "2015 Annual Report". www.marriott.gcs-web.com. p. 5.
  21. "2016 Annual Report". www.marriott.gcs-web.com. p. 7.
  22. "2017 Annual Report". www.marriott.gcs-web.com. p. 7.
  23. "2018 Annual Report". www.marriott.gcs-web.com. p. 6.
  24. "2019 Annual Report". www.marriott.gcs-web.com. p. 6.
  25. "2020 Annual Report". www.marriott.gcs-web.com. p. 8.
  26. "2021 Annual Report". www.marriott.gcs-web.com. p. 6.
  27. Brisbane Marriott Hotel. "Brisbane, Australia Hotels | Brisbane Marriott HotelRecommended". Marriott.com. Retrieved February 18, 2014.
  28. Melbourne Marriott Hotel. "Luxury Hotel Melbourne | Melbourne Marriott Hotel". Marriott.com. Retrieved February 18, 2014.
  29. Sydney Harbour Marriott Hotel at Circular Quay. "Sydney Hotel | Sydney Harbour Marriott Hotel at Circular Quay". Marriott.com. Retrieved February 18, 2014.
  30. "Santa Marta Marriott Resort Playa Dormida". Marriott. Retrieved August 13, 2019.
  31. "Kathmandu Marriott Hotel". Marriott International.
  32. "Lagos Marriott Hotel Ikeja". Marriott International.
  33. "Taipei Marriott Hotel". Marriott International.
  34. "Kaohsiung Marriott Hotel". Marriott International.
  35. "Hotel Tulsa, Oklahoma - Marriott Tulsa Hotel Southern Hills". Marriott.
  36. "Top Hotels in Tennessee | Marriott Tennessee Hotels". www.marriott.com.
  37. "Milwaukee Hotel - Milwaukee Marriott Downtown". Marriott.
  38. "Hotels in Milwaukee, WI - Hotels Milwaukee, WI - Milwaukee, WI Hotels". Marriott.
  39. Vigliarolo, Brandon (July 6, 2022). "Marriott Hotels admits to third data breach in 4 years". The Register. The Register. Retrieved June 7, 2022.
  40. Mutasa, Tammy (April 28, 2023). "SatanCon, the Satanic Temple convention, comes to Boston this weekend". CBS News. CBS News. Retrieved May 1, 2023.
  41. Robinson, Gregory (April 30, 2023). "'SatanCon 2023' is being called the 'largest satan gathering in history'". Unilad. Unilad. Retrieved May 1, 2023.
  42. "Tell Marriott Hotel to NOT Host Satanic Temple "Weekend of Blasphemy" in Boston". America Needs Fatima. America Needs Fatima. April 2, 2023. Retrieved May 1, 2023.
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