ChatBot

ChatBot is software for creating chatbots.

For other uses, see Chatbot (disambiguation).

History

ChatBot (BotEngine) has its origins in a research project created by the company LiveChat Software, which won with this project at Hackathon in 2016.[1][2] In August 2017, LiveChat launched a beta version of the BotEngine chatbots build platform.[3][4][5]

In September 2017, LiveChat integrated with BotEngine.[6][7] ChatBot in its current form was launched on February 21, 2018. In March 2018, BotEngine was released from beta version.[8] In October 2019, ChatBot added a feature to collect customized data about visitors who interacted with bots on websites or Facebook.[9] In May 2020, ChatBot in partnership with Infermedica launched COVID-19 Risk Assessment ChatBot.[10]

In March 2021, ChatBot launched a new version of Visual Builder.[11]

Overview

ChatBot is a platform for building automatic chatbots using artificial intelligence.[12]

ChatBot constructs bots using integration with a range of tools including Facebook Messenger, LiveChat, Skype, KiK, Slack, Twitter and YouTube.[13][14][15]

In 2020, the number of ChatBot clients reached 1,000, including[16] UEFA, Unilever, HTC, Kayak, Danone, Moody's, GM.[17][18]

See also

References
  1. "LiveChat Launches Incubator Program to Support Business Communication". www.yahoo.com. Retrieved 2022-06-30.
  2. "LiveChat Launches Incubator Program to Support Business Communication". AP NEWS. 2022-05-11. Retrieved 2022-06-30.
  3. Zabrzenski, Dariusz (2017-09-25). "Why small and mid-sized companies have to boost their customer service with chatbots?". Medium. Retrieved 2022-06-30.
  4. "LiveChat aiming at true AI with BotEngine launch". Marketing Dive. Retrieved 2022-06-30.
  5. Mitchell (CMO), Vanessa. "CMO's top 8 martech stories for the week - 6 December 2018". www.cmo.com.au. Retrieved 2022-06-30.
  6. "LiveChat Integrates with BotEngine". www.smartcustomerservice.com. 2017-09-29. Retrieved 2022-06-30.
  7. "LiveChat Launches New Chatbot Capabilities". www.smartcustomerservice.com. 2018-11-27. Retrieved 2022-06-30.
  8. "LiveChat Brings BotEngine Out of Beta". www.smartcustomerservice.com. 2018-03-14. Retrieved 2022-06-30.
  9. "LiveChat Launches Academy to Help Users Master Chatbots". www.destinationcrm.com. Retrieved 2022-06-30.
  10. Carpenter, Julia (2021-04-07). "Meet the Chatbots That Might Manage Your Money One Day". Wall Street Journal. ISSN 0099-9660. Retrieved 2022-06-30.
  11. "Chatbot.com Updates Visual Builder". Speech Technology Magazine. 2021-03-18. Retrieved 2022-06-30.
  12. Biedrzycki, Paweł (2017-08-11). "LiveChat pracuje nad nowym produktem: BotEngine to czatbot, wykorzystujący sztuczną inteligencję". StrefaInwestorow.pl (in Polish). Retrieved 2022-06-30.
  13. "Best Ways to Implement Live Chat for WordPress - Qode Interactive". 2020-10-12. Retrieved 2022-06-30.
  14. Testbanking, Dylan. "Chatbots for Customer Service - 4 Current Applications". Emerj Artificial Intelligence Research. Retrieved 2022-06-30.
  15. "Top 26 ChatBot Builders for 2019". CMSWire.com. Retrieved 2022-06-30.
  16. "Number of the ChatBot customers". LiveChat Investor Relations. Retrieved 2022-06-30.
  17. "LiveChat Launches Incubator Program to Support Business Communication". finance.yahoo.com. Retrieved 2022-06-30.
  18. "LiveChat Software - Company presentation for the Inderes community". Inderes: Osakeanalyysit, mallisalkku, osakevertailu & aamukatsaus (in Finnish). Retrieved 2022-06-30.
This article is issued from Wikipedia. The text is licensed under Creative Commons - Attribution - Sharealike. Additional terms may apply for the media files.