ClearScore

ClearScore launched on 15 July 2015. It was the UK's first service giving consumers access to their credit score and report.[9] Its initial offering provided credit scores and reports, and in July 2015 the company added credit card offers to its site, and in September 2015 it added personal loan offers. In December 2015 it launched the UK’s first credit checking app.[10]

In July 2016 the company added a credit history feature called Timeline[11] to its site.[12] In November 2016 it added car finance offers, and in February 2017 launched a chatbot to help users improve their credit.[13] In April 2020, the firm launched the dark web monitoring service ClearScore Protect.[14]

The company launched in South Africa in June 2017, India in August 2018, Australia in February 2020 and Canada in September 2022.[15] ClearScore India closed in 2020 as a result of the coronavirus pandemic.

In September 2018, the Advertising Standards Authority received 35 complaints that a ClearScore TV advert aired in June "trivialised" domestic violence. The ad was cleared by the ASA.[16][17]

In 2020 it launched a Dark Web Monitoring service called ClearScore Protect.[14]

In 2021 the ClearScore Group launched a second app, called DriveScore, using cutting edge telematics technology to give drivers data on their driving performance so that they can save money on car insurance if they choose to share the data.[18]

In 2022, the ClearScore Group acquired Money Dashboard, a leading provider of open banking technology and opened a secondary UK technology and data science hub in Edinburgh.[19]

In 2023, the ClearScore Group announced a partnership with illion in Australia. As part of the partnership, illion will be retiring its Credit Simple consumer proposition and Credit Simple users will be able to continue to access their credit scores and reports through the ClearScore app.[20]

Most of ClearScore’s services are free to consumers.[21] This includes credit scores and credit reports from credit bureaus Equifax (in the UK) and Experian (in South Africa and Australia).

ClearScore offers personalised insights about credit scores and tips on how to improve them.

ClearScore also presents tailored financial offers based on users’ individual credit ratings. The higher a user's credit score, the more likely they are to see credit card and loan offers. ClearScore brings exclusive offers that cannot be found elsewhere and users can often be pre-approved, helping improve certainty.

ClearScore Protect provides dark web monitoring for users.

ClearScore offers an ‘Affordability Score’, which uses Open Banking technology to help users understand what borrowing they can afford and 'Triple Lock’ giving users enhanced confidence when applying for credit.

New features have continued to be added to the ClearScore product, including ‘ClearSaver’, a new initiative to give users who connect their bank accounts via Open Banking, access to better rates on credit cards, loans and car finance.