Communication ethics

Communication ethics is how a person uses language, media, journalism, and creates relationships that are guided by an individual's moral and values. These ethics involve being aware of the consequences of one's own behavior and consequences; to “respect other points of view and tolerate disagreement.”[1] Principles of ethics include being transparent and fair, as well as the integrity of one's own words. James Chesebro describes Communication ethics to be "ethical standards in communication should reflect more universal, humanistic perspective of humans... consistent with the principles which ensure the development and expanded opportunities for the individuals".[2] Communication ethics can be different based upon different perspectives of the world; any perspective can have "codes, procedures, and standards [which] can conceptually and behaviorally frame communication in varying contexts".

Many ethical theories about goodness that apply to all manifestations of communicative interaction are used by academics. Every human interaction involves communication and ethics, whether implicitly or explicitly. Intentional and unintentional ethical dilemmas arise frequently in daily life. Rhetoric, media studies, intercultural/international communication, relational and organizational communication, and all other branches of the discipline are all infused with ethical issues. Heterogeneity, interconnectivity, and historicity are the three main factors that define communication ethics. Integrity, power, and alterity are the three main issues in communication ethics, and five different types of ethical reasoning are briefly discussed.

Overview

Being an ethical communicator is defined as being honest, accurate, as well as being truthful.[3] This stems from a person's morals and values, and how people define what is "good and bad". Many ethical theories about goodness that apply to all manifestations of communicative interaction are used by academics. Every human interaction involves communication and ethics, whether implicitly or explicitly. Intentional and unintentional ethical dilemmas arise frequently in daily life. Rhetoric, media studies, intercultural/international communication, relational and organizational communication, and all other branches of the discipline are all infused with ethical issues.[4][5]

Communication ethics affects enterprises, corporations, and professional entities in addition to the person. A company that uses unethical communication techniques is less successful than one that uses ethical techniques. For instance, a company with unethical communication techniques could conceal proof that it is endangering the environment or abusing the law by being opaque, whereas a company with ethical communication techniques would immediately press a release to the parties impacted.[6] By alerting clients—future or current—providers and suppliers, as well as other affiliates, of the possible environmental danger or legal breach, transparency in this case increases the effectiveness of the firm. Transparency should promote trust and good faith since it shows that a successful company won't hide what is in its customers' best interests.[7] For the sake of counterexample, there may be a time when censorship is the more effective business practice: take the case of trade secrets, when a design method or management tactic is not openly revealed in the name of competitive advantage;[8] or when terms of agreement/use that a business may have with a service provider forbids transparency. In the latter counterexample, a business may use social media to advertise, but the social media service provider may limit the conduct of its users. Here, if the business considers social media to be a valuable service to achieve its advertising, it may have to censor its product or service to preserve its agreement with the social media provider.[9]

History

Historically, communication ethics began with the concerns correlated with print media and has advanced towards digital technologies. Critics began assessing the harms of unregulated press in North America and Europe during the 1890s, which forced the creation of principles in the United States during the 1920s.[10] Four major books that emerged from this decade were: Who's Who of journalism luminaries: Nelson Crawford's Ethics of Journalism (1924), Leon Flint's The Conscience of the Newspaper (1925), William Gibbons's Newspaper Ethics (1926), and Albert Henning's Ethics and Practices in Journalism (1932). These authors left a legacy on the meaning behinds communication ethics and confronted in their books of issues with ethics. Perpetual issues have always been with the concerns of privacy and confidentiality and have progressively been debated with the freedom of speech.

Philosophers

Ethics can be traced back to the philosopher, Socrates (circa 470-399 B.C.E), who probed deep and broad concepts of goodness and justice. He believed that anyone, "given time to think and question, could gain insight into universally accepted rules of moral conduct".[11]

His disciple, Plato (circa 428-348 B.C.E.), expanded on the concepts of goodness and justice, and argued that justice is achieved through wisdom. He also claimed that "good" was a value of what's moral to achieve a higher good.

Aristotle (384-322 B.C.E), who studied under Plato, developed the definition of virtue ethics, which is that a virtuous person will do the right thing primarily because he or she is of good character.[1]

Hannah Karolak- "philosophy of communication ethics working from three assumptions: (1) through philosophy of communication one can discern, learn, and engage various communication ethics; (2) a multiplicity of communication ethics exist; and (3) in a postmodern moment characterized by multiple narratives, philosophy of communication ethics offers a space for the renewal of communication ethics scholarship."[12] The first assumption explains that communication ethics can always be changing through time and evolution of society. The second assumption describes that there are multiple different views on communication ethics. The third assumption is a result of a combination of the first two assumptions of communication ethics.

Communication ethics provides guidance as to what kind of communication is "right or wrong".

These philosophers defined the meaning behind "good and justice" that is now integrated into the ethics of communication. In modern society, "good and justice" are discussed through media and news and what is considered right from wrong. Communication deals with these matters through everyday reports, interviews, and professional situations, as well as human morals in situations that deal with other people.

Fake News

Ethical communication is crucial due to its emphasis on the responsibility of people to keep society civil. With the concern of fake news becoming more prevalent in today's society, the importance with ethical communication has been significant. Fake news has always been prevalent, it has just been shown in different types of channels of news, such as radio stations. "Now that online platforms, particularly social media, are becoming the main sources of news for a growing number of individuals, misinformation seems to have found a new channel."[13] Due to the rise of social media, misinformation is easier to be put out in the world nowadays.[13]

Fake News

Ten Basics of Dialogic Communication Ethics

These basic principles give speakers and reporters a guideline on how to distribute information to the public without offending other people. It focuses on respecting information that people give and provides structure on how to ethically relay the information.[14]

  1. When speaking with and interacting with other group members, try to "elicit the best".
  2. Active Listening - Active listening calls for an engaged and active response.[15]
  3. Besides your own, there are other perspectives as well.
  4. Voice your personal needs, wants, and emotions.
  5. Seek to correctly comprehend other people.[16]
  6. Avoid speaking for others or presuming that everyone shares your thoughts, beliefs, values, or conclusions.
  7. Personal boundaries: only disclose information about which you are at ease.
  8. Understand personal boundaries.
  9. Try not to disrupt - Slow listening is described as a technique that calls for pausing and focusing on the social setting in which the speech takes place.
  10. Ensure that everyone gets a chance to speak and that everyone has access to nearly equal "airtime" if they so want.
Active Listening

Universal Codes of Communication Ethics

The National Communication Association founded in 1914 by 17 speech teachers who all left the National Council of Teachers of English. There are now thousands of scholars around the world in NCA dedicated to the study of teaching communication. They believe that unethical communication can threaten society and counter civility in everyday conversations. NCA endorses honest communication and focuses on educating others effective dialogue, discussion, as well as debate.[17]

The obligation for truth is however not a legal matter, as there is no single code of ethics that applies to everyone. An example of a code is The 1996 SPJ Code, which is framed around the four principles: to seek truth, to minimize harm, to remain independent, and not hold themselves accountable.[18] These principles reflect today's challenges in the growing internet presence.

A Code of Professional ethics for the Communication Scholar/Teacher, adopted in November 1999, has the behavior guidelines of integrity fairness professional and social responsibility equality of opportunity confidentiality honesty and openness respect for self and others freedom and safety.[19] These codes are set as disciplinary acts to guide people in professions that deal with communication practices.

Confidentiality is crucial in all professions such as teachers, researchers, publications, and professional relationships. Ethics begins with individuals and governs how we interact with other people. One being The American Sociological Association's (ASA's) Code of Ethics are enforceable rules set forth by the American Sociological Association. There are six principles and ethical standards that have been set forth to manage scientific and professional responsibilities.[20]

Other professional codes include

References

  1. Brown, Fred (2011). Journalism Ethics. Portland, Oregon: Society of Professional Journalism. ISBN 978-1-933338-80-4.
  2. Arnett, Ronald C.; Arneson, Pat; Bell, Leeanne M. (2006-01-01). "Communication Ethics: The Dialogic Turn". Review of Communication. 6 (1–2): 62–92. doi:10.1080/15358590600763334. S2CID 143885659.
  3. "Ethical Communication". EthicComm. Retrieved 2021-02-13.
  4. Nhedzi, Abyshey (Sep 2021). "A 'moral compass' of the organisation during a crisis: Exploring the ethics roles of strategic communication practice". African Journal of Business Ethis. 15 (1): 1–49 via EBSCO.
  5. Lipari, Lisbeth A. (2017-02-27). "Communication Ethics". Oxford Research Encyclopedia of Communication. doi:10.1093/acrefore/9780190228613.013.58. ISBN 978-0-19-022861-3. Retrieved 2023-04-24.
  6. "Tobacco | SurgeonGeneral.gov". 2015-03-20. Archived from the original on 2015-03-20. Retrieved 2021-02-13.{{cite web}}: CS1 maint: bot: original URL status unknown (link)
  7. Higgins, Parker (2015-03-25). "Locking In Public Access to Scientific Knowledge by Unlocking Scholarly Research". Electronic Frontier Foundation. Retrieved 2021-02-13.
  8. "Free Software Foundation Privacy Policy — Free Software Foundation — Working together for free software". www.fsf.org. Retrieved 2021-02-13.
  9. "Terms of Service". Facebook. Retrieved 2021-02-13.
  10. "Communication Ethics | Encyclopedia.com". www.encyclopedia.com. Retrieved 2021-02-10.
  11. Brown, Fred (2011). Journalism Ethics. Portland, Oregon: Society of Professional Journalist. ISBN 9781933338804.
  12. Karolak, Hannah (2015-10-02). "Philosophy of Communication Ethics: Scholarship Beyond the One and the Other". Review of Communication. 15 (4): 316–331. doi:10.1080/15358593.2015.1114138. S2CID 147615535.
  13. Tandoc, Edson C.; Lim, Zheng Wei; Ling, Richard (2018-02-07). "Defining "Fake News"". Digital Journalism. 6 (2): 137–153. doi:10.1080/21670811.2017.1360143. ISSN 2167-0811. S2CID 158143268.
  14. Lewis, Jone (2015-09-10). "10 Basics of Ethical Communication".{{cite web}}: CS1 maint: url-status (link)
  15. Janusik, Laura Ann (2007-05-16). "Building Listening Theory: The Validation of the Conversational Listening Span". Communication Studies. 58 (2): 139–156. doi:10.1080/10510970701341089. ISSN 1051-0974. S2CID 145360100.
  16. Grehan, Helena (2019-11-17). "Slow Listening". Performance Research. 24 (8): 53–58. doi:10.1080/13528165.2019.1718431. ISSN 1352-8165. S2CID 216537483.
  17. "National Communication Association Reaffirms the Importance of Preserving Free and Responsible Communication". National Communication Association. 2017-01-30. Retrieved 2021-02-13.
  18. "SPJ Code of Ethics - Society of Professional Journalists". www.spj.org. Retrieved 2021-02-13.
  19. https://www.natcom.org/sites/default/files/pages/1999_Public_Statements_A_Code_of_Professional_Ethics_for_%20the_Communication_Scholar_Teacher_November.pdf
  20. "Code of Ethics". American Sociological Association. 2009-05-28. Retrieved 2021-02-13.
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