Infobip

Infobip is a Croatian IT and telecommunications company. [5] Services include omnichannel communications, contact center, chatbot, customer engagement, and customer data platforms as well as identity and security.[6] Infobip reaches over seven billion mobile devices and ‘things’ in more than 190 countries connected directly to over 700 telecoms networks.[7] Infobip serves both mobile network operators and enterprises, notably banks, social networks and corporations,[8][9] as well as non-profit organizations and public institutions.[8][10]

Infobip Ltd.
TypeLimited company
IndustryMobile Communications Telecommunications
Cloud Solutions
Founded2006
FoundersSilvio Kutić

Roberto Kutić

Izabel Jelenić
Headquarters
London, United Kingdom (legal)

Vodnjan, Croatia (de facto)

Zagreb, Croatia (regional office)
Area served
190 Countries
ProductsCommunications Platform as a Service (CPAAS)
A2P Messaging
A2P SMS Platform
2-Way SMS
SaaS
CCaaS
2 Factor Authentication
SMS API
Number Validation
Push Notifications
OTT messaging
A2P RCS[1]
Omnichannel messaging
Voice
Email
Revenue€1.2 bn (2021)[2]
Number of employees
4000+ (2021)[3][4]
Websitewww.infobip.com

Infobip was founded in Croatia in 2006. Each year Infobip's platform sends more than 350 billion transactions.

According to Croatian Chamber of Economy, Infobip is one of the world's largest providers of A2P SMS services.[11]

History

Infobip is linked to an entrepreneurial incubator for start-ups, established in the Croatian town of Pula during 2006, whereas the business idea started to grow through the work of a group of friends in the nearby Vodnjan during 2002.[12][13]

Since 2009, the company has grown internationally, establishing offices and operations in global business hubs.[14] In November 2014, the company announced €1.8 million investment in security, infrastructure, and data protection.[15]

It is a regular exhibitor at mobile, digital and telecommunications events worldwide.[16]

Infobip is a member of GSM Association,[17] trade groups like Mobile Ecosystem Forum, Mobile Marketing Association and Mobey Forum, and holds the PCI DSS certificate, a confirmation of compliance of its messaging system with payment cards industry standards for handling sensitive financial information, like credit card PINs.[18]

In 2014 and 2015, the company saw further consolidation of its operations in Latin America and Asia-Pacific.[19][20][21]

Since 2015, the company has been hosting Infobip Dev Days, an annual developers conference for over 300 participants, both its own developers and guest delegates. Conference topics include continuous delivery, distributed systems, principles and methodologies of agile development etc.[22][23]

In 2020, Infobip raised $200 million in funding from One Equity Partners. Infobip's valuation thus surpassed $1 billion, making it the first Croatian unicorn company.[24][25] During the same year, Infobip acquired OpenMarket, a company headquartered in Seattle, United States.[26]

In July 2022, Infobip finalized its acquisition of Peerless Network, U.S.-based telecommunications provider founded in 2008.[27]

Infobip is a regular exhibitor at mobile, digital and telecommunications events worldwide.[16] The company is a member of GSM Association,[17] trade groups like Mobile Ecosystem Forum, Mobile Marketing Association and Mobey Forum, and holds the PCI DSS certificate, a confirmation of compliance of its messaging system with payment cards industry standards for handling sensitive financial information, like credit card PINs.[18]

Acquisitions
  • Shift Conference, Europe-based tech conference, in April 2021
  • US-based Open Market (300 employees) in May 2021
  • Anam, SMS firewall developer (77 employees), in May 2021
  • Peerless Network, US-based communications provider (230 employees), in July 2022

Research & Development

The company employs over 200 developers, engineers, and programmers divided into 25 development teams in 5 R&D centers, and operates on a principle of continuous deployment, processing over 400 services on 6 globally distributed data centers.[28] The company exposes its REST API allowing developers to add telco-grade functionalities into their IT systems, mobile apps and web services.

Tech Campuses
Zagreb Campus - Opened in 2022

In 2022, Infobip opened its second campus in Zagreb, called Alpha Centauri, designed by 3LHD architectural firm.[29] The 20,000 square meter Alpha Centauri campus, which was named after the star system closest to Earth, is located near Zagreb’s Sveta Klara and Remetinec neighborhoods.[30]

In September 2017, the company opened its first high-tech campus, named Pangea, built on 17,000 square meters of land in Vodnjan, Croatia.[31] It comprises a central building with offices and conference spaces (5,600 square meters), accommodation units for employees and partners, outdoor sports courts, parking area, and a Mediterranean park.

See also

References
  1. "Vodafone i Infobip predstavili RCS pilot projekt". ICT Business. 9 March 2018. Retrieved 2018-05-17.
  2. Hu, Krystal (30 July 2020). "Exclusive: European software startup Infobip raises over $200 million in Series A funding - sources". Reuters. Retrieved 3 August 2020.
  3. "Infobip uvršten među deset najinovativnijih kompanija na svijetu".
  4. "FOTO: Poznata IT i telekomunikacijska tvrtka gradi novi i još veći kampus u Zagrebu". Poslovni. 29 November 2018. Retrieved 2018-11-29.
  5. "Network International partners Infobip to bring WhatsApp business banking services to Africa". Finextra Research. 2022-07-25. Retrieved 2022-11-14.
  6. "Products". Infobip. Retrieved 2022-11-14.
  7. "451 Research and Omdia Universe Market Analyst Reports Rank Infobip as CPaaS Leader". www.businesswire.com. 2022-06-02. Retrieved 2022-11-14.
  8. "IDA: Pulski poduzetnički inkubator "Izazov"". Ida.hr. Archived from the original on 2016-03-15. Retrieved 2017-05-04.
  9. "Company - About us". Infobip.com. Archived from the original on 2016-01-28. Retrieved 2017-05-04.
  10. "El 'Steve Jobs' croata que quiere ampliar su negocio en la Argentina". La Nacion. 2018-03-28. Retrieved 2018-05-17.
  11. IT companies presenting solutions to CIS market Croatian Chamber of Economy, May 2012
  12. Entrepreneurial incubator helps start-ups grow Archived 2016-03-15 at the Wayback Machine Istrian Development Agency, April 2006
  13. "Meet the Leaders of Startups 注目スタートアップ CxO インタビュー Infobip : TechMarket". Archived from the original on 2017-11-07.
  14. Infobip opens two offices in Latin America National business daily Poslovni dnevnik, September 2011
  15. "INFOBIP REACHES NEW DATA SECURITY MILESTONE – Global Banking And Finance Review Magazine – Financial & Business Insights". Globalbankingandfinance.com. 2014-11-08. Retrieved 2017-05-04.
  16. IT companies expanding globally National business daily Poslovni dnevnik, February 2012
  17. "Associate Members - MembershipMembership". Gsma.com. Retrieved 2017-05-04.
  18. "Infobip Credited with PCI DSS Compliance Certification". It.tmcnet.com. 2014-04-14. Retrieved 2017-05-04.
  19. "Infobip: gigante croata de SMS monta estrutura no Brasil". Mobile Time. 29 June 2015. Retrieved 2017-05-04.
  20. "本网页已删除". Science.china.com.cn. Retrieved 2017-05-04.
  21. "British telecom firms seek expanded trade ties with PH - Newsbytes Philippines". Newsbytes.ph. 2015-11-22. Archived from the original on 2016-02-19. Retrieved 2017-05-04.
  22. "Najuspješnije IT kompanije odgovaraju na zahtjeve u dan ili dva". Netokracija.com. 14 April 2016. Retrieved 2017-05-04.
  23. "Infobip Dev Days 2017 - The region's top developer conference". Infobip.com. 1986-01-28. Retrieved 2017-05-04.
  24. "Exclusive: European software startup Infobip raises over $200 million in Series A funding - sources". reuters.com. Reuters. 30 July 2020. Retrieved 3 August 2020.
  25. "Infobip: Croatian Company Raises 200 Million US Dollars for Investment". Total Croatia News. 31 July 2020. Retrieved 3 August 2020.
  26. "Infobip to Acquire OpenMarket, creating a leading cloud communications player with unparalleled global reach - Infobip Infobip to Acquire OpenMarket".
  27. "Information technology company Infobip buys VoIP service provider Peerless Network for $200 million". Insider Apps. Retrieved 2022-07-28.
  28. Tečajna lista. "S japanskim operaterom SoftBankom razvili smo virtualnu valutu YCoin - Poslovni dnevnik". Poslovni.hr. Retrieved 2017-05-04.
  29. "Croatia's first unicorn opens 150 million kuna campus in Zagreb". Croatia Week. 2022-04-15. Retrieved 2022-11-08.
  30. "Croatia's first unicorn opens 150 million kuna campus in Zagreb". Croatia Week. 2022-04-15. Retrieved 2022-11-08.
  31. "News: Pangea Campus presented to the public". Infobip. Retrieved 2022-11-08.
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