Motrio


MOTRIO is the multi-brand workshop label of Renault Group.[1] Present in 22 countries with 2,500 Service [2]Centres worldwide and in 128 countries[3] as a spare parts distributor, it offers a complete range of parts and digital solutions in IAM (Independent Aftermarket), as well as an ecosystem including the TecDoc Inside aftermarket database,[4] Parts-Io digital technical catalogue and Partakus, the marketplace dedicated to garages.

MOTRIO
IndustryAutomotive
FoundedFrance, 1998
Area served
Worldwide
Key people
Guy-Olivier Duchamp - MOTRIO BU Director

Hakan Bahceci – Chief Procurement Officer MOTRIO Distribution Olivier Pontreau - MOTRIO Retail Director

Fernando Ribeiro – International Sales Director
ProductsAutomotive parts, car maintenance service
OwnerRenault
Websitewww.motrio.com

History

MOTRIO was founded in 1998 on the experience of Renault Group with the initial aim of offering high-quality car maintenance and assistance services in France and Italy, thanks to a complete range of spare parts as an alternative to original parts for the Renault vehicles. Since 2003, the brand has expanded its business to become a repair network for multi-brand vehicles,[5] thanks to an extensive catalogue of directly managed parts and products.

Since the end of the 1990s, the brand has implemented its presence on French and Italian soil, in 2000 it entered the German, Spanish and Portuguese markets, and in 2003 it expanded its multi-brand repair network to Argentina and Poland. In the following years, MOTRIO consolidated its market position by expanding the capillarity of its service centres worldwide and its product range. In 2016, it developed the new B2C website 'motrio.fr' to offer customers the possibility of receiving online quotes and directly booking appointments with workshops.[6] In 2018, MOTRIO spare parts were marketed in 50 countries through a car repair network of 1,500 garages spread across 3 continents: Europe, Asia and Africa.

From 2021, the brand is engaged in a development project that aims to quadruple its product range, network presence and digital touch points by 2025.

The MOTRIO Business Unit

Typical MOTRIO workshop

Today the business unit is organised in three pillars: Retail, Distribution and Solutions, closely interlinked to develop the automotive aftermarket and provide garages with the best solutions.

MOTRIO Retail represents the world of points of sale, a strategic sector with 2,500 centres in Europe.[7]

MOTRIO was the protagonist of 6 international trade fairs in 2022, at which it also presented its new logo designed with the aim of strengthening the identity of the brand, the products and the new garage concept.

MOTRIO Distribution is dedicated to spare parts and equipment. By 2022, 5,000 new items were produced, covering 80 per cent of the European vehicle fleet thanks to the introduction of innovative filter, braking, engine lubricant and battery systems, as well as a range of purpose-built tyres.

MOTRIO Solutions develops digital solutions, from video catalogues to end-user services.[8] The Group expanded its offer with Partakus and Parts-Io.

The former, the IAM marketplace present in France, Italy and Spain, is being further developed by the integration of new partners; Parts-Io, on the other hand, is the technical catalogue for all car brands launched in several European countries.

MOTRIO Product parts

Included in the digital development strategy is Fixter,[9] a platform that simplifies car maintenance by providing a 'virtual garage' offering an end-to-end experience for vehicle maintenance.[10][11] Founded in London in 2017, it was acquired by Renault Group in December 2021 and began operations in France in mid-2022.

Nations Centres
Europe
France 1104
Spain 199
Italy 116
Poland 82
Turkey 64
Portugal 46
Romania 45
UK 30
Serbia 27
Croatia 23
Czech Republic 17
Hungary 15
Slovenia 11
Bosnia 4
Macedonia 2
Africa - Export
Algeria 24
Marocco 20
Reunion 12
Martinique 10
Guadeloupe 5
Guyana 3
Americas
Colombia 1
Eurasia
Russia 410

Logos

MOTRIO for the environment

The MOTRIO brand is engaged in an ambitious programme to achieve zero CO2 emissions. By joining the Treedom project, the brand can offset 100 per cent of the carbon dioxide emissions produced by its participation in trade fairs.


Events and fairs

MOTRIO Ireland Trade Fair 20

MOTRIO participates in international trade fairs and events such as:

  • 2022 (dal 2011 al 2022) - Equip Auto Paris, France
  • 2022 - Automechanika Frankfurt, Germany[12][13]
  • 2022 - Automechanika Istanbul, Turkey
  • 2022 - Autopromotec Bologna, Italy[14]
  • 2022 - Motortec Madrid, Spain
  • 2022 - Salon de la Franchise Paris, France[15]
  • 2021 (dal 2017 – 2021) - Colombia auto partes
  • 2018 - Russia MOTRIO show
  • 2018 - Motor Show Portugal
  • 2018 - MOTRIO Ireland Trade Fair
  • 2017 - Equipauto Algeria

Sport Sponsorship

MOTRIO car sponsoring 4L Trophy 2019

Since 2005 MOTRIO has sponsored sporting events, car crews and drivers.[16]

  • 2022 - Sponsor Copa de España Fútbol Sala
  • 2022 (2021 – 2022) - MOTRIO-Safir-Ganova – Cyclocross Team
  • 2022 (2015 -2022) - Trophy 4L crew sponsorship
  • 2022 - Sponsor Tour de l’Avenir
  • 2022 - Trophy Dacia Duster MOTRIO Cup
  • 2018 - Azores Rally: driver Gil Antunes' sponsorship
  • 2018 - MOTRIO Ireland Trade Fair
  • 2018 - Motor Show Portugal
  • 2018 - Russia MOTRIO show
  • 2017 - XXXV Rally Due Valli
  • 2017 - Colombia auto partes
  • 2016 - Brands Cup: sponsorship of driver Gabriel Casagrande
  • 2014 – Sponsor Spanish Football League
  • 2007 - Tour de France
  • 2005 - Tour de France

Awards

In 2021 and 2022, MOTRIO won Allogarage's 'Meilleurs Garages de France' award,[17] which ranks the best repair centres in France. On both occasions, the brand beats the competition by proving to be the car service network that most satisfies French customers.

During Autopromotec 2022,[18] Renault Italia and its network (to which MOTRIO also belongs) were awarded the GIPA Trophy[19] of Excellence in the 'OES Network Satisfaction' category for generalist brands, as it was recognised by Italian motorists as the service network that best met their expectations.

References

  1. Castelli, Marco (2022-07-11). "Motrio: il post vendita sviluppato da Renault". DealerLink.it (in Italian). Retrieved 2023-02-10.
  2. Manutenzione (2022-08-03). "Assistenza e ricambi - Motrio punta a 400 officine entro il 2025". Quattroruote.it (in Italian). Retrieved 2023-02-10.
  3. "With Motiro, Renault is Targeting Older Vehicles". www.theautochannel.com. Retrieved 2023-02-10.
  4. "Wayback Machine" (PDF). web.archive.org. 2016-05-08. Retrieved 2023-02-10.
  5. "Wayback Machine" (PDF). web.archive.org. 2017-12-15. Retrieved 2023-02-10.
  6. "Renault launches new Motrio tyre brand". www.whatcar.com. Retrieved 2023-02-10.
  7. Infos, Auto (2021-09-21). "Renault déploie sa stratégie multimarques avec Motrio" (in French). {{cite journal}}: Cite journal requires |journal= (help)
  8. "Trofeo dell'Eccellenza all'assistenza Renault. «Clienti elettrici più fedeli», dice Elisabeth Leriche, direttrice di Quality & Services della Losanga". motori.ilmessaggero.it. Retrieved 2023-02-10.
  9. ellisdavies (2022-06-10). "Renault Group acquires garage finder start-up Fixter". Motor Trader. Retrieved 2023-02-10.
  10. Aredjal, Mohamed (2022-06-10). "Renault investit dans la digitalisation de l'après-vente en rachetant Fixter". Journal Auto (in French). Retrieved 2023-02-10.
  11. Symcox, Jonathan (2022-06-13). "Fixter motoring with Renault Group deal". BusinessCloud. Retrieved 2023-02-10.
  12. Infos, Auto (2022-09-13). "Renault lance Motrio en master franchise" (in French). {{cite journal}}: Cite journal requires |journal= (help)
  13. Bouchaala, Faris (2022-09-17). "Motrio joue un rôle de premier plan au salon Automechanika Francfort 2022". MOTORS ACTU (in French). Retrieved 2023-02-10.
  14. "Autopromotec 2022 fa luce sul futuro dell'aftermarket". www.inforicambi.it (in Italian). Retrieved 2023-02-10.
  15. Bouchaala, Faris (2022-03-15). "Renault et Motrio à la rencontre des entrepreneurs au salon Franchise Expo Paris (du 20 au 23 mars)". MOTORS ACTU (in French). Retrieved 2023-02-10.
  16. Blancheton, Muriel. "Motrio veut la pôle position". Tolkster.
  17. Marquis, Florent Le (2022-09-21). "Meilleurs garages 2022 : coup double pour Motrio". Journal de la Rechange et de la Réparation (in French). Retrieved 2023-02-10.
  18. "Autopromotec 2022, la fiera dell'aftermarket va in scena a Bologna - FOTO". Il Fatto Quotidiano (in Italian). 2022-05-27. Retrieved 2023-02-10.
  19. "Renault, l'assistenza punta ai servizi e al digitale - Attualità". ANSA.it (in Italian). 2022-05-27. Retrieved 2023-02-10.
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