Toast, Inc.
Toast, Inc. is a cloud-based restaurant management software company based in Boston, Massachusetts. The company provides an all-in-one point of sale (POS) system built on the Android operating system.
|  | |
| Type | Public company | 
|---|---|
| 
 | |
| Industry | Point of sale | 
| Founded | 2012 | 
| Founders | 
 | 
| Headquarters | Boston, Massachusetts, U.S. | 
| Area served | United States | 
| Key people | |
| Products | Cloud-based point of sale systems for restaurants and bars | 
| Revenue |  US$2.473 billion (2022) | 
|  US$−228 million (2021) | |
|  US$−0.174 billion (2022) | |
| Total assets |  US$1.741 billion (2022) | 
| Total equity |  US$1.1 billion (2021) | 
| Number of employees | 3,172 (Dec 2021) | 
| Website | www | 
| Footnotes / references [1][2] | |
History
    
Toast's founders—Steve Fredette, Aman Narang, and Jonathan Grimm[1]—initially created a consumer app centered for mobile payments, customer loyalty, promotions, and social aspects that integrated with restaurants’ existing POS systems.[3]
In February 2020, Toast received $400 million in a round of Series F funding including Bessemer Venture Partners and TPG, at a valuation of $4.9 billion.[4][5] As of March 2022, Toast is used in approximately 62,000 US restaurants.[6]
In April 2020, Toast laid off 50% of its workforce due to the COVID-19 pandemic and its economic impact on the restaurant industry.[7]
In November 2020, Toast has a secondary sale that valued the company at around $8 billion, despite laying off half of its employees in April.[8] On September 22, 2021, Toast went public with an initial public offering under the stock symbol TOST.[9] The company offered shares at $40 initially, with a market capitalization of roughly $20 billion, making it one of 2021's largest American IPOs.[10]
In February 2023, it was announced Toast had acquired the Costa Mesa-headquartered producer of digital display solutions and drive-thru technology for quick-service restaurants (QSRs), Delphi Display Systems.[11]
Toast headquarters were located at Landmark Center from 2013 until June 2023.[12]
Products
    
First launched in March 2020, Toast's restaurant management system operates on the Android operating system and includes four devices: Flex (a terminal available in single-screen, guest-facing and kitchen displays), Tap (a three-in-one payment processing device that supports contactless payments), Toast Hub, and receipt printer.[13]
The company started supporting reservations in April 2023, entering into competition with OpenTable and Resy.[14]
Recognition
    
In May 2016, the New England Venture Capital Association (NEVCA) named Toast the winner of the Hottest Startup: A+ at the 2016 NEVY awards.[15][16]
References
    
- Farrell, Michael (September 22, 2013). "Cambridge firm is fertile ground for entrepreneurs". Boston Globe.
- "Toast, Inc. 2021 Annual Report (Form 10-K)". U.S. Securities and Exchange Commission. 1 March 2022.
- Kirsner, Scott (December 26, 2012). "Testing out Toast, new mobile app that helps diners keep an eye on the tab". Boston.com.
- Chernova, Yuliya (2020-02-14). "Payments Tech Provider Toast Raises $400 Million at $4.9 Billion Valuation". Wall Street Journal. ISSN 0099-9660. Retrieved 2020-02-20.
- "Software Maker Toast Raises Funds at $4.9 Billion Valuation". Bloomberg.com. 2020-02-14. Retrieved 2020-09-09.
- "Toast Inc. Q1 2022 Quarterly Report (Form 10-Q)". SEC.gov. U.S. Securities and Exchange Commission. May 13, 2022. p. 20.
- "Letter From the CEO on COVID-19 Impact | Toast POS". pos.toasttab.com.
- Levy, Ari (2020-11-24). "Restaurant tech start-up Toast soars to $8 billion valuation seven months after cutting half its staff". CNBC. Retrieved 2020-11-24.
- Grothaus, Michael (2021-09-22). "Toast IPO: the restaurant software maker's TOST shares debut on the NYSE today". Fast Company. Retrieved 2021-09-22.
- Megaw, Nicholas; Kruppa, mILES (22 September 2021). "Toast whets appetite for consumer IPOs with $20bn stock market debut". Retrieved 22 September 2021.
- umeshell (2023-02-17). "Restaurant tech firm Toast acquires Delphi Display Systems". Verdict Food Service. Retrieved 2023-02-17.
- Aaron Pressman; Catherine Carlock (May 8, 2023). "Toast plans to vacate its Fenway headquarters, looks for new space". The Boston Globe.
- Natalie Gagliordi (March 3, 2020). "POS maker Toast launches dedicated hardware suite based on Android". ZD Net. Retrieved June 9, 2022.
- Aaron Pressman (April 25, 2023). "New on the menu for Toast? Reservations". The Boston Globe.
- Conti, Katheleen (May 19, 2016). "New England startups honored by venture capital group". The Boston Globe.
- "Toast, Inc. Review". Better Business Bureau.
External links
    
- Official website
- Business data for Toast, Inc.: