This article was co-authored by wikiHow staff writer, Nicole Levine, MFA. Nicole Levine is a Technology Writer and Editor for wikiHow. She has more than 20 years of experience creating technical documentation and leading support teams at major web hosting and software companies. Nicole also holds an MFA in Creative Writing from Portland State University and teaches composition, fiction-writing, and zine-making at various institutions.
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This wikiHow teaches you how to cancel a subscription to an Adobe service (e.g. Creative Cloud) or an individual app (e.g. Photoshop) when you’re using a computer.
Steps
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1Go to https://www.adobe.com/go/account in a web browser. You can use any web browser for Windows or macOS to cancel your Adobe subscription.
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2Sign in to your Adobe account. Enter your Adobe username and password, then click Sign in.
- If you created your account with Facebook or Google, click the appropriate button at the bottom of the page, then sign in as directed.
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3Click Manage plan under the plan you want to cancel. Your plans are listed under the “Plans & Products” header near the top-left corner of the page.
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4Click Cancel plan. It’s under the “Plan details” header.
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5Provide a reason for canceling. This is to help Adobe improve their products.
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6Click Continue to cancel plan. A confirmation message will appear.
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7Confirm that you want to cancel your plan. The steps may vary depending on the product. Once you confirm, your subscription will be canceled.
About This Article
1. Go to https://www.adobe.com/go/account.
2. Sign in.
3. Click Manage plan.
4. Click Cancel plan.
5. Provide a reason.
6. Click Continue to cancel plan.
7. Confirm cancellation.
