How to Connect iPad to XFINITY WiFi

Last Updated: March 29, 2019

Comcast's XFINITY WiFi boasts over a million hotspots around the country to keep you connected to the internet. Only Comcast XFINITY customers have access to these hotspots, and your account information will be required to log in. Connecting to one of these hotspots will allow you to surf the web and use your online apps.

Steps

1
Open the Settings app. Make sure that you are within range of the XFINITY WiFi hotspot you want to connect to.
2
Tap "Wi-Fi".

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3
Ensure that the "Wi-Fi" slider is toggled on. The slider should be green.
4
Tap the "xfinity wifi" entry in the list of networks.
5
Wait to connect. After a moment, you will see the Wi-Fi signal meter at the top of your iPad.
6
Open Safari.
7
Enter your Comcast email address and password. If the log in page does not appear, try visiting another website to bring it up.
8
Tap "Sign In". This will take you to the XFINITY home page.
9
Start browsing. Once you have signed in, you can start browsing the internet and using the wireless connection for your apps.^{[1]
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Community Q&A

Question

Why does it take several minutes to connect to the WiFi signal with Xfinity?

Community Answer

You may be far away from the WiFi, so it takes longer to collect the IP address, so it takes longer to connect.
Question

How do I delete XFinity from my Apple device and clear stored passwords?

Community Answer

Go to settings and select "Erase All". Make sure your iOs is above 9.3.11.
Question

Why do I get a message that I'm unable to join the network XFINITY WiFi?

Community Answer

It may not be in your plan, or it could also be out of range. Double check with XFINITY and make sure it is paid for and in your plan. Sometimes the network is just down, too.