This article was co-authored by wikiHow staff writer, Darlene Antonelli, MA. Darlene Antonelli is a Technology Writer and Editor for wikiHow. Darlene has experience teaching college courses, writing technology-related articles, and working hands-on in the technology field. She earned an MA in Writing from Rowan University in 2012 and wrote her thesis on online communities and the personalities curated in such communities.
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This wikiHow will teach you how to contact Ubisoft support to request that your account be deleted. There is no way to delete your account without help from an Ubisoft representative. Before you get started, understand that deleting your account will permanently deactivate your logins, active games, and keys.
Steps
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1Login to the Support site. You can use either a desktop or mobile browser to contact customer support to delete your Ubisoft account.
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2Choose the appropriate drop-downs. These fields will get the email to the correct customer service agent that can help you.
- Choose Accounts > Ubisoft Account > Account/Login > Other Account Issues > Delete My Account.
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3Click or tap Start Chat. You'll see this if you scroll down below the FAQ articles. You can also add a description to your case in the text field above.
- The chat will open in another window and you may be prompted to enter your password again to confirm the action.[1]
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4Request the deletion in the chat. Enter something like "Please delete my account" so the customer service agent knows how to help you.
About This Article
1. Login to the support site.
2. Choose the appropriate drop-downs.
3. Click or tap Start Chat.
4. Request the deletion in the chat.
