Transperth

Transperth is the brand name of the public transport system serving the city and suburban areas of Perth, the state capital of Western Australia. It is managed by the Public Transport Authority (PTA), a state government organisation. Train operations are done by Transperth Train Operations, a division of the PTA. Bus operations are contracted out to Swan Transit, Path Transit and Transdev. Ferry operations are contracted out to Captain Cook Cruises.

Transperth
Overview
Area servedPerth, Mandurah
Transit typeBus, ferry, suburban rail, rapid transit
Number of lines8
Number of stations73
HeadquartersPublic Transport Centre
Websitewww.transperth.wa.gov.au
Operation
Began operation31 August 1958
Operator(s)Captain Cook Cruises
Path Transit
Swan Transit
Transdev WA
Transperth Train Operations

History

[1]

In August 1986, the Metropolitan Transport Trust was rebranded as Transperth. In February 1995 the provision of ferry services was contracted to Captain Cook Cruises.[2][3] In September 1993, the Government announced Transperth would be corporatised and opened up to competition.[4] In February 1995 in preparation for privatisation, Transperth was restructured with the operation of services transferred to MetroBus, with ownership of the buses retained by Transperth.[5][6][7]

In September 1994, expressions of interest were sought from organisations for the operation of Transperth bus services in the Armadale South and Joondalup North areas.[8] MetroBus successfully bid to retain these services.[9]

The remaining services were tendered in 1995/96 to Connex, Path Transit, Southern Coast Transit and Swan Transit.[10][11][12][13][14][15][16][17] Connex sold its operation to Swan Transit in September 2002,[18] before re-entering the market by purchasing Southern Coast Transit.[19][20][21]

Transperth retained ownership of the buses leasing them to the operators. MetroBus did not win any further tenders and operated its last bus on 8 November 1998.[22]

Livery

The Metropolitan Transport Trust adopted an olive green and cream livery. Following the 1986 rebranding as Transperth a green and white livery was introduced, this being replaced in 1999 by a grey/silver and green livery. This livery was inversed in 2010 as part of a refurbishment.

Services

Transperth offers bus, ferry and train services which currently serve the Perth Metropolitan Area from the Perth CBD, east to Wundowie, west to Fremantle, south to Mandurah-Pinjarra and north to Two Rocks. These suburbs are divided into nine fare-zones according to distance from the city centre.[23]

Buses

All buses operated under Transperth are low-entry, wheelchair accessible,[24] and air conditioned. Bus services in Perth are operated by three private companies with services divided into 11 zones that are re-tendered every 10 years. Since January 2020, the contracts were held by:[25]

2015 bus fires

As of September 2015, there have been a number of fires aboard the fleet's natural gas powered Mercedes-Benz OC 500 LEs. It was discovered that there were possible faults in the on-board fire suppression system installed in the engine compartment at the rear of the bus. A bus fire at the Elizabeth Quay bus station in July was said to have been caused by a leaking coolant cell. A series of one-off fires have occurred in two of the fleet's Mercedes-Benz O405NH diesel buses, both of which were sparked by frayed fan belts. Nobody was injured in any bus fires as the drivers were quick to respond and evacuate any passengers before the fires became lethal.

Special services

Perth CAT
Fremantle CAT
Joondalup CAT

CircleRoute: The CircleRoute is a cross suburban route that links numerous railway stations, shopping centres, universities, schools and the port city of Fremantle. Services run 5–15 minutes weekdays and 15–30 minutes weekends and public holidays.

Central Area Transit: Transperth operates CAT bus services around the Perth, Fremantle and Joondalup CBDs. Services run every 5 – 15 minutes on weekdays and every 10 – 15 minutes on weekends.

Perth
Fremantle
  • Blue CAT: Southern Fremantle CBD and South Beach
  • The Red CAT is no longer operating.
Joondalup

The Blue and Red Joondalup CATs run Monday to Friday only. The Yellow CAT runs Monday to Thursday during ECU days.

Airport services

Transperth operates the Airport line from Perth station to High Wycombe station, via Perth Airport.[26] Terminals 1 and 2 are also served by route 37 from Oats Street Station via Belmont Forum during weekdays day time only.[27] Terminals 3 and 4 are serviced by route 292 from Redcliffe Station.[28]

Ferries

Transperth operates a ferry service across the Swan River between Elizabeth Quay (Perth CBD) and the South Perth foreshore. Services depart twice an hour during winter and every 15 minutes during summer. The ferry is popular with commuters and tourists who use it to get to the Perth Zoo. There are currently three Transperth ferries: the MV Phillip Pendal,[29] the MV Tricia,[30] and the MV Shelley Taylor-Smith, which serves as a reserve vessel.[31]

The ferry service has been operated under contract by Captain Cook Cruises since February 1995.[3][32] In the year ended June 2015, there were 400,000 passenger boardings on Perth ferry services.[33]

Trains

Transperth Train Operations, a division of the PTA, operates Perth's urban rail services. The network consists of 73 railway stations on seven narrow-gauge lines to Midland, Armadale, Fremantle, Butler, High Wycombe and Mandurah. Trains to Thornlie run via a branch off the Armadale line.

Services operate from 05:00 until 00:00 (until 02:00 on Saturday and Sunday mornings) with a minimum frequency of 3–15 minutes until 19:30 and 30 minutes until midnight, 15 minutes weekday and weekend (including public holidays). Post midnight services on Saturday and Sunday mornings operate on one-hour frequency until 02:15. In the year ended June 2015, 64.2 million passenger journeys were made on the network, up from 31.1 million in 2003–04.[33]

The network has been served exclusively by electric multiple unit railcars since it was electrified in the 1990s. Before that diesel locomotive-hauled trains and ADK/ADB and ADL/ADC diesel multiple units were used.[34]

Rolling stock

Class Image Type Top speed Carriages Entered Service Formation Lines
km/h mph
A-series Transperth 3'6" gauge 2-car emu No.209 between Bassendean and Ashfield on a Midland – Perth service Electric

multiple unit

110 75 96 1991–1999 2 cars Armadale/Thornlie, Fremantle, Midland
B-series Transperth B-series train at McIver station 142 100 234 2004–2019 3 cars Armadale/Thornlie, Fremantle, Airport Line, Joondalup, Mandurah, Midland, Morley–Ellenbrook (future)
C-series (Future) 130 (Planned Minimum) 80 (Planned Minimum) 246 (Ordered) 2022–2028 (Indicative) 6 cars Thornlie-Cockburn Link (future), Airport Line, Joondalup (future), Mandurah (future), Morley–Ellenbrook (future)

My Account

Introduced in 2003 as TravelEasy before rebranding to My Account in 2014–15,[35] My Account is an online account for Transperth passengers to manage their SmartRider, parking registration, and travel alert services.

My SmartRider is the portal that allows passengers using SmartRiders to register their SmartRiders and directly manage their cards. Functions available include viewing card balance and fare type, SmartRider Autoload management, manage bike shelter access, SmartParker management, and the transaction history.

My SmartParker is the portal for passengers who park their cars at train stations to register their cars in order to use their SmartRider to pay for parking.

My Alerts is the service which My Account users can register for in order to receive alerts about upcoming works, changes and disruptions on their nominated services. These notifications are distributed via email. Advance notice is given for permanent changes and planned disruptions, with unplanned disruptions typically only being notified if they are significant (such as long delays or non-trivial peak hour delays).

Google transit

Perth became the first city in Australia to use Google transit, whereby all bus stops, railway stations and ferry wharfs have a clickable symbol on Google Maps which reveals the next departures from that stop. Public transport is also available as an option for Google Maps' directions feature.[36]

Live train times

As of 10 December 2009, the TravelEasy users can view the live train times to see whether the train services is on time or not as well as live departure times.[37] This service has now been made available to all commuters, and a cut-down version has been placed on 136213.mobi.

136213.MOBI

The 136213.MOBI service was launched on 10 June 2008. The service allows for public transport information, such as upcoming departures, service changes and SmartRider balances, to be obtained on a WAP-compatible mobile phone.

Ticketing

SmartRider smart card.

The ticketing system used on the network has been updated as technology has advanced, with the current options available to passengers being cash tickets from ticket vending machines at railway stations, a ferry wharf, or bus driver or by using their SmartRider, a re-loadable stored-value card.[38]

The Transperth network is separated into 9 fare zones plus a "Free Transit Zone" in the Perth CBD, with fares being calculated based on number the of zones crossed at either standard or concession rates, with SmartRiders taking a 10% discount, increasing to 20% with the Autoload feature active. Additionally, SmartRider users have their daily fare capped at the price of the DayRider special fare. Due to a fare cap introduced on 1 January 2022, fares for each trip are limited to 2 zones, with the effect that the ordinary fares available are 2 section, 1 zone, and 2 zones.[39] In addition to these ordinary fares, there are several special fares available.[40]

The special fare classes and concessions include:[41]

Fare type Details
Two Section For a trip of 3.2 kilometres (2 mi) or less for a one way trip on any service. Automatically calculated for SmartRider users.
DayRider Unlimited travel for the day of purchase.
FamilyRider Unlimited travel for 7 passengers (up to 2 standard fares).

Available:

  • all day on weekends and public holidays
  • zones 1–4, after 09:00 on school holidays
  • zones 5–9, after 08:30 on school holidays
  • after 18:00 Monday to Thursday (school days)
  • after 15:00 Friday (school days)
Children under 5 years Free travel.
Seniors SmartRider Available for seniors, valid for free travel on all days between 09:00 and 15:30, as well as weekends / public holidays and Senior's week. (replacing the Senior MultiRider)
Interstate Senior Seniors from interstate may access a concession fare. Interstate Senior Card required.
Student SmartRider Available for primary and secondary school students (replacing the Student MultiRider)
Tertiary SmartRider Available for full time university and TAFE students. Additionally available for interstate primary and secondary students and secondary students aged 19+.
Pensioner SmartRider Concession fare or free travel for multiple types of pensioner, including:
  • Disability Support Pensioner
  • Age Pensioner
  • Carer
Veteran SmartRider Concession fare or free travel for veterans and war widows/widowers.
Vision Impaired Concession Free travel available to holders of a Vision Impairment Travel Pass from any Australian jurisdiction, and an accompanying guide. Also available holders of a Orientation and Mobility Instructor Pass conducting training for vision impaired persons or guide dogs.
Health Care Card Concession Concession fare for holders of a West Australian addressed Centrelink Health Care Card and their dependants as listed on the card.

Previous methods

In the early 1990s, the network changed over from the use of train conductors with old rotary paper ticketing units and installed self-service ticket vending machines supplied by Ascom. The same rotary units in place on buses were replaced with technology supplied by Wayfarer Transit Systems.

Also at the same time, an upgraded version of the pre-encoded multi-trip ticket system MultiRider was introduced, also relying on technology from Wayfarer.

Controversies

  • August 2014: A bus driver was fired for "screaming" at a teenage boy after he accidentally pressed the "stop button" too early by accident. The bus driver was said to have suddenly stopped the bus and forced the boy off the bus on an isolated stretch of road in Perth's southeastern suburbs.[42]
  • February 2016: A bus driver refused to give a young girl a ride from Whitfords after she was unable to use her SmartRider as she ran out of credit, instead forced to pay the 80 cent fare. Despite efforts from fellow passengers to pay the fare, the bus driver forced her to walk to Whitfords railway station and drove off.[43]
  • February 2016: A bus driver was fired after a Byford grandmother was "dragged" behind an Armadale bus service. When the doors closed, her arm became trapped. Afterward, the bus driver moved off, but only stopped when passengers intervened. The bus driver did not apologise to the woman, nor offer assistance.[44]

Changes

Ticketing vending machines on the East concourse of Perth railway station
Transperth Security vehicle

In March 2007, the Public Transport Authority commenced a trial of upgraded ticket vending machines installing two new units on the Eastern concourse at Perth railway station and all Mandurah railway line stations.

These trial units are based on touch-screen technology, and provide an expanded number of options including being able to purchase multiple quantities of tickets at the same time, as well as optionally being able to pay using either notes or electronic funds transfer from a cheque or savings account using a debit card, dependent on these components being installed in the unit. These are now installed in all railway stations in place of the older ticketing vending machines. They were made by and contracted out to Xerox who won the bid to change out the fare system.

In 2007, the MultiRider ticketing system was replaced with the SmartRider ticketing system which uses contactless electronic ticketing system using smartcard technology for the process of charging patrons for public transport.

The SmartRider is a smartcard incorporating a microchip and internal aerial, allowing the smartcard to communicate with processors located on Transperth buses and ferries and at railway stations. The microchip enables value to be loaded onto the card, as well as allowing the journey details to be recorded and the appropriate fare deducted from the stored value on the card. The card is able to pay for bus, ferry or train travel and can also be used at some Pay 'n' Display railway station car parks to pay for parking. In a system which Transperth calls "SmartParker", the user can register their car's registration plate and pay for parking by swiping the card at a payment machine on the way from the car park to the station: such payment is now valid for 24 hours.

It is also used to authenticate access to the Lock 'n' Ride secure bicycle storage areas at some stations.[45]

Free Transit Zone

Perth has a Free Transit Zone (FTZ) with travel free on buses in the central business district. The FTZ funded by an annual levy on non-residential parking bays in Perth, East Perth, West Perth and Northbridge.[46]

On the rail network, however, free travel within the zone is only available to passengers who have purchased a SmartRider card. This was not always the case, but is now required due to changes in station structures brought about by the implementation of the SmartRider ticketing system.[47]

Proposals

Light rail

In September 2012, the government announced that construction would begin in 2016 on a new Perth light rail network, to be known as Metro Area Express (MAX).[48][49] The first stage of the MAX network was to run from the Polytechnic West campus in Balga, in Perth's northern suburbs, to the Perth CBD, with spur lines from the CBD to the Queen Elizabeth II Medical Centre in Nedlands and The Causeway in East Perth. Construction of the first stage was scheduled to be completed by the end of 2018.[48] In December 2013 the government deferred a decision on whether to build the line, with it cancelled in 2016.[50]

Future expansions under Metronet

Prior to the 2017 Western Australian state election, the then-opposition Labor Party promised a large expansion to Perth's rail network under the title Metronet.[51] After the comprehensive victory by Labor, the Mark McGowan government established Metronet as an agency of the Public Transport Authority to oversee a number of projects to expand and improve the network.[52] Projects in stage one include:

In August 2014, the government announced the 8.5 km Forrestfield–Airport Link[53][54] would be constructed providing a service to Perth Airport and Forrestfield.[55][56] Construction commenced officially in November 2016, with the line due to open in the first half of 2022.[57][58] After almost 6 years of construction, the line has finished testing and building, soon commencing train services from the CBD via the Midland Line on 9 October 2022.

Morley–Ellenbrook Line

A link to Ellenbrook had been originally promised by then-Premier Alan Carpenter and Opposition Leader Colin Barnett prior to the 2008 elections, however this proposal was not realised.[59] Mark McGowan revived the project in 2017.[60] A business case is currently being prepared for a new 21 km Ellenbrook spur line with stations at Morley, North Morley (Dianella), Noranda, Malaga, Bennett Springs, Whiteman and Ellenbrook.[61] Construction work is expected to start in 2019 and be completed in 2022.[62]

Perth's first east–west rail link is planned to run between Thornlie and Cockburn Central stations, connecting the Mandurah and Thornlie lines.[63] This proposal involves 14.5 km of new railway, relocating 11 km of freight line and building two new stations, construction started in 2019.[63]

Joondalup rail extension to Yanchep

The Yanchep Rail Extension is a 14.5 km project to extend the Joondalup line North for 14.5 km with stations at Alkimos, Eglinton and Yanchep.[64] The extension is set to start construction in 2019.[64] The Yanchep Rail Extension and the Thornlie-Cockburn Link are slated to have a combined cost of $1.1 billion.[65]

Other Metronet projects

Publications

In July 1969, the MTT launched MTT Quarterly as a staff newsletter.[71][72][73] It was rebranded Transperth Magazine in July 1987.[74][75]

See also

References

  1. Tilley, Bruce (1985). Bus Fleets MTT Perth. Beverley, South Australia: Railmac Publications. pp. 2, 4. ISBN 0-949817-47-3.
  2. South Perth ferry service taken over by private company Minister for Transport 5 February 1995.
  3. "Competitive Tendering" Australian Bus Panorama issue 10/6 February 1995 page 20.
  4. Restructuring plan for Transperth Minister for Transport 14 September 1993.
  5. "Trading Name" Australian Bus Panorama issue 10/5 January 1995 page 21.
  6. Launch of MetroBus (formerly Metropolitan Transport Trust) Minister for Transport 14 February 1995.
  7. "Tenders" Australian Bus Panorama issue 10/7 April 1995 page 22.
  8. "Tendering Process" Australian Bus Panorama issue 10/4 November 1994 page 32.
  9. "Competitive Tendering" Australian Bus Panorama issue 11/2 September 1995 page 23.
  10. Preferred tenderer to provide Midland public bus services announced Minister for Transport 12 September 1995.
  11. Private companies awarded preferred tenderer status for bus service contracts Minister for Transport 28 June 1996.
  12. "Additional contract areas" Australian Bus Panorama issue 12/1 August 1996 page 28.
  13. "New operators take over" Fleetline November 1996 page 206.
  14. "Competitive Tendering" Australian Bus Panorama issue 12/3 December 1996 pages 24–26.
  15. Balance of Transperth's bus services to be tendered out to private sector transport operators Minister for Transport 5 October 1997.
  16. First stage of contracting out remainder of Transperth's bus service completed Minister for Transport 23 December 1997.
  17. Names of private sector tenderers to take over MetroBus services announced Minister for Transport 22 April 1998.
  18. Connex WA sale approved by Government Minister for Planning & Infrastructure 1 September 2002.
  19. Sale of Australian bus operations National Express 3 September 2004.
  20. Connex pursues further development in Australia Connex 7 September 2004.
  21. National Express sells buses The Age 22 September 2004.
  22. Private sector will take over remaining Transperth services this Sunday Minister for Transport 2 July 1998.
  23. "Transperth Zone Map" (PDF). Transperth. Retrieved 9 April 2022.
  24. "Accessible bus services". Transperth. Retrieved 9 April 2022.
  25. "What we do". Transperth. Retrieved 9 April 2022.
  26. "Airport Line Train Timetable" (PDF). Transperth. Retrieved 13 October 2022.
  27. "Bus Timetable 90" (PDF). Transperth. Retrieved 13 October 2022.
  28. "Bus Timetable 111" (PDF). Transperth. Retrieved 13 October 2022.
  29. Flash young model to hit the Swan WAtoday 2 March 2009.
  30. "MV Tricia". Dongara Marine. Retrieved 19 September 2020.
  31. "New Ferry" Australian Bus Panorama issue 13/2 October 1997 page 26.
  32. Merry Ferry Christmas Australasian Bus & Coach 4 December 2012.
  33. Annual Report for year ended 30 June 2015 Public Transport Authority
  34. "PTA history at a glance: 1951 to 1975". pta.wa.gov.au. Archived from the original on 11 March 2008. Retrieved 8 May 2008.
  35. "PTA Annual Report 2014-15-Full Report" (PDF). pta.wa.gov.au. Public Transport Authority(Western Australia). p. 35. Retrieved 28 December 2021.
  36. "What's New". Transperth. Retrieved 20 January 2010.
  37. Live Train Times, Transperth website, 2009 (accessed 12/12/09).
  38. "Types of tickets". transperth.wa.gov.au. Transperth. Retrieved 1 January 2022.
  39. "Transperth Fares". transperth.wa.gov.au. Transperth. Retrieved 1 January 2022.
  40. "Special types of tickets and fares". transperth.wa.gov.au. Transperth. Retrieved 1 January 2022.
  41. "Transperth Concessions guide". transperth.wa.gov.au. Transperth.
  42. Beattie, Adrian (2 August 2014). "Transperth driver forces sick boy off bus". Retrieved 17 July 2017.
  43. McNeill, Heather (17 February 2016). "Transperth bus driver to be investigated after refusing girl a ride in Whitfords". Retrieved 17 July 2017.
  44. McNeill, Heather (18 February 2016). "Transperth bus drags grandmother after arm trapped in door". Retrieved 17 July 2017.
  45. Lock ‘n’ Ride Bike Shelter Upgrade.
  46. "Perth parking". transport.wa.gov.au. Department of Transport. Retrieved 4 April 2021.
  47. Free Transit Zone Transperth website, accessed 2007-10-03.
  48. "WA's first light rail network gets the green light". Ministerial Media Statements. Government of Western Australia. 2 September 2012. Retrieved 4 September 2012.
  49. A 'bold' light rail system to 'transform' Perth WAtoday 2 September 2012.
  50. Shelving of light rail project criticised ABC News 19 December 2013
  51. Kagi, Jacob (1 June 2017). "Tracking WA Labor's key election promises". ABC News. Retrieved 9 April 2019.
  52. "About". metronet.wa.gov.au. Retrieved 9 April 2019.
  53. "Annual Report 2009–2010". Public Transport Authority of Western Australia (PTA). Government of Western Australia. 1 September 2010. Retrieved 5 August 2018.
  54. "Annual Report 2010–2011". Public Transport Authority of Western Australia (PTA). Government of Western Australia. 5 September 2011. Retrieved 5 August 2018.
  55. 8km Forrestfield-Airport Link tunnel revealed Archived 15 April 2015 at the Wayback Machine Government of Western Australia 9 August 2014
  56. Perth rail link approved Railway Gazette International 13 August 2014
  57. Forrestfield-Airport Link Public Transport Authority August 2014
  58. "Forrestfield-Airport Link wins on major track event". Metronet. Public Transport Authority of Western Australia. 16 July 2021. Retrieved 19 July 2021.
  59. When is a promise, a broken promise?, archived from the original on 27 December 2013, retrieved 24 September 2012
  60. "Metronet construction to start in 2019". 7 September 2017.
  61. "Morley-Ellenbrook Line". metronet.wa.gov.au. Retrieved 9 April 2019.
  62. "Planning works tender released for Morley-Ellenbrook Line". Rail Express. 27 October 2017. Retrieved 9 April 2019.
  63. "Metronet > Projects > Thornlie-Cockburn Link". metronet.wa.gov.au. Retrieved 9 April 2019.
  64. "Yanchep Rail Extension". metronet.wa.gov.au. Retrieved 9 April 2019.
  65. "Two vie for $1.1b Metronet rail work". The West Australian. 6 April 2019. Retrieved 9 April 2019.
  66. "Byford Extension". metronet.wa.gov.au. Retrieved 9 April 2019.
  67. "Midland Station Project". metronet.wa.gov.au. Retrieved 9 April 2019.
  68. "Karnup Station". metronet.wa.gov.au. Retrieved 9 April 2019.
  69. "Level Crossing Removal". metronet.wa.gov.au. Retrieved 9 April 2019.
  70. "Railcar Program". metronet.wa.gov.au. Retrieved 9 April 2019.
  71. Why the MTT Quarterly is Being Published MTT Quarterly July 1969 page 2
  72. Metropolitan Trust quarterly journal Truck & Bus Transportation October 1969 page 22
  73. MTT Quarterly National Library of Australia catalogue entry
  74. About Transperth Magazine Transperth Magazine March 1987 page 13
  75. Transperth Magazine National Library of Australia catalogue entry

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