Valley Metro Bus

Valley Metro Bus[7] is a transit bus system for public transport in Maricopa County, Arizona, United States. In 2022, the Valley Metro half the system had a ridership of 7,517,300, or about 49,300 per weekday as of the fourth quarter of 2022. Buses are operated by private companies contracted by Valley Metro and the City of Phoenix. Service currently operates throughout the broader Phoenix Metropolitan Area. All buses have wheelchair ramps or lifts, and except for paratransit vehicles, all buses have bike racks.

Valley Metro Bus
Founded1993
HeadquartersU.S. Bank Center
Phoenix, Arizona, U.S.[1]
Service areaMaricopa County
Service typeLocal, express, shuttle, paratransit
Routes104[2]
Hubs17[3]
Fleet1,061 buses[4]
Daily ridership49,300 (weekdays, Q4 2022)[5]
Annual ridership7,517,300 (2022)[6]
Fuel typeDiesel, Diesel-electric Hybrid, CNG, LNG
OperatorSee below
Websitevalleymetro.org

Operations

There are over 100 bus routes contracted by Valley Metro, including regular routes, limited-stop routes, and community circulators. Bus frequency, hours, and days of operation vary by route. The most heavily used routes have peak service frequency of every 10 minutes and run as late as 3:30 am,[8] while less used routes run every 30 minutes off-peak, with service ending at midnight.

Route types and naming conventions

There are currently 60 local bus routes that form Valley Metro's super-grid bus system. They are numbered roughly according to the address on the Phoenix area's street grid on which they travel. For example:

  • Route 35 is a north–south route which runs along 35th Avenue, which is the 3500 block, west, on the street grid.
  • Route 0 runs north–south along Central Avenue, which is the dividing street or "zero point" separating east and west Phoenix on the street grid.
  • Route 50 runs east–west along Camelback Road, which is the 5000 block, north, on the street grid
  • Route 72 runs north–south along Scottsdale and Rural Roads, which are the 7200 block, east, on the street grid.
  • Route 104 runs north–south along Alma School Road, which corresponds to the 10400 block, east, on the street grid (but not in the city of Mesa itself, which uses a different street numbering/zero point origin from the city of Phoenix).
  • Routes 7 and 8 each run on 7th Street and 7th Avenue respectively. Given that Phoenix has numbered thoroughfares designated as "Avenues" west of Central and "Streets" east of Central, Route 8 is one digit higher to avoid confusion with Route 7 which are both the 700 blocks.
  • Route 17 runs east–west along McDowell Road, which actually is the 1600 block, north, on the street grid. Route 17 is one digit higher to avoid confusion with Route 16, which runs north–south along 16th Street which is the 1600 block, east, on the street grid.

The community circulator routes are mostly a free service, the exceptions being the Avondale Zoom routes with a 50 cent fare each; formerly the Glendale Urban Shuttle (GUS) routes had a 25 cent fare each to ride; this fare was eliminated on October 23, 2017. They supplement the standard grid service with routes that connect neighborhoods to nearby business districts. Circulator vehicles are typically minibusses, with the Avondale Zoom routes, Scottsdale Trolley routes, and select Tempe Orbit routes using mid-size buses and the DASH circulator serving Downtown Phoenix using 40-foot buses. The naming convention varies by the communities they serve, such as the Scottsdale Neighborhood Trolley, Tempe Orbit Jupiter, and Phoenix SMART.

The LINK routes were limited-stop, streamlined bus connections to transit centers served by Valley Metro Rail. These routes used upgraded bus shelters that have LED "Next Bus" signs and bus rapid transit-styled vehicles with traffic signal priority. They were named after the street they travel on. The two routes were the Main Street LINK and the Arizona Avenue LINK. LINK service was discontinued on October 24, 2016, and was replaced by enhanced local service on Routes 40 and 112.

The six RAPID routes are limited-stop commuter routes in the city of Phoenix that travel from Park and Ride lots in outlying neighborhoods near major freeways to RAPID stops in the downtown business core. These routes are mostly named for the freeway on which they travel, such as RAPID I-10 East and South Mountain RAPID routes (two routes connect newly developed neighborhoods along Baseline Road with downtown via Central Avenue). They are unidirectional, traveling toward downtown in the morning and out of downtown in the afternoons. These routes use NABI 45C-LFW suburban buses with a special paint scheme.

The express routes are also limited-stop commuter routes. They operate similarly to the RAPID routes, from outlying Park and Ride lots and pick-up points in suburban areas outside the city of Phoenix, with higher fares than standard routes, but the same as RAPID routes. They are numbered in the 500s, with the second digit indicating the area they serve, using the following scheme:

  • 51x – Scottsdale
  • 52x – Tempe
  • 53x – Mesa and Gilbert
  • 54x – Chandler
  • 56x – Southwest Valley (Avondale, Goodyear, Buckeye, and Tolleson)
  • 57x – Northwest Valley (Glendale, Peoria, Surprise, and Sun Cities)

These routes use a mix of bus types, ranging from transit-style buses with hard seats to "semi-suburban" buses (with highback, non-reclining seats) to full suburban buses (with a single door, luggage racks, and personal reading lights). These routes are also unidirectional, traveling into downtown Phoenix in the morning (using the major freeways after traveling on surface streets for part of the trip) and out of downtown in the afternoons.

Route list

Routes marked with an asterisk (*) are a part of the Frequent Bus Network (15 minute-or-better headways on weekdays from 6 a.m. to 6 p.m.)

Color key:

Color Operator Note
Blue Transdev-Phoenix Formerly Veolia-Phoenix.
Operates the North and South Phoenix facilities.
Orange First Transit-Phoenix Operates the West Phoenix facility.
Pink First Transit-RPTA Operates the Mesa and Tempe facilities.
Replaced Veolia-RPTA (Mesa) and Veolia-Tempe on July 1, 2013.
Purple Total Transit Contracted by the RPTA.
Operated from the Total Transit facility in southeast Glendale.
Turquoise City of Glendale Only non-contracted routes in the system.
Also operates Glendale Dial-a-Ride.
Olive RTW Management Operations only, maintenance performed in-house.
Brown Ajo Transportation Contracted by the RPTA.
No. Name Type Operator Facilities E/N Terminal S/W Terminal Length Annual Ridership (FY2022) Note
0 Central Ave Local Transdev-Phoenix Phoenix South,
Phoenix North
Downtown
Central Station
Sunnyslope
Sunnyslope Transit Center
8.2 miles (13.2 km) 454,490
0A* South Central Ave South Mountain Heights
S Central Av & Dobbins Rd
9.0 miles (14.5 km)
South Mountain Heights
S Central Av & Baseline Rd
5.3 miles (8.5 km)
  • Alternate weekday daytime trips
1 Washington/Jefferson St Local Transdev-Phoenix Phoenix South East Phoenix
Priest Drive/Washington station
Central City
Central Station
7.1 miles (11.4 km) 72,984
3* Van Buren St Local First Transit-Phoenix Phoenix West Camelback East
Phoenix Zoo
Avondale
La Canada Bl & 4th St (Weekdays and Saturdays)
24.8 miles (39.9 km) 785,019
  • No service east of Galvin Parkway when Phoenix Zoo is closed.
Tolleson
Van Buren St & 83rd Av (Sundays)
16.9 miles (27.2 km)
East Phoenix
Van Buren St & 32nd St
Wormsers
Van Buren St & 35th Av
7.0 miles (11.3 km)
  • Alternate weekday daytime trips
7* 7th St Local Transdev-Phoenix Phoenix South,
Phoenix North
Deer Valley
Deer Valley Rd & 19th Av
South Mountain Heights
7th St & Dobbins Rd
25.3 miles (40.7 km) 711,321
Downtown
Central Station
6.5 miles (10.5 km)
  • Alternate weekday daytime trips
8 7th Ave Local Transdev-Phoenix Phoenix South,
Phoenix North
Sunnyslope
Sunnyslope Transit Center
South Mountain Heights
Baseline Rd & Central Av
15.3 miles (24.6 km) 346,417
10 Roosevelt St Local Transdev-Phoenix Phoenix South Central City
32nd St & Roosevelt St
Central City
Central Station
4.1 miles (6.6 km) 99,082
12 12th St Local Transdev-Phoenix Phoenix South,
Phoenix North
Sunnyslope
Sunnyslope Transit Center
Central City
Jefferson St & 12th St
11 miles (18 km) 194,973
13 Buckeye Rd Local First Transit-Phoenix Phoenix West Central City
Phoenix Sky Harbor International Airport
Estrella
Buckeye Rd & 75th Av
12.3 miles (19.8 km) 224,112
15 15th Ave Local Transdev-Phoenix Phoenix South,
Phoenix North
Alhambra
19th Avenue/Montebello station
Central City South
15th Av & Pima St
6.5 miles (10.5 km) 183,129
16 16th St Local Transdev-Phoenix Phoenix South,
Phoenix North
Paradise Valley Village
Paradise Valley Community College
South Mountain Heights
Dobbins Rd & Central Av
22.6 miles (36.4 km) 592,739
17 McDowell Rd Local First Transit-Phoenix Phoenix West Scottsdale
McDowell Rd & Pima Rd
Goodyear
McDowell Rd & Pebble Creek Pkwy (Weekdays and Saturdays)
28.9 miles (46.5 km) 914,554
Tolleson
McDowell Rd & 99th Av (Alternate Saturday trips and Sundays)
22.0 miles (35.4 km)
19* 19th Ave Local Transdev-Phoenix Phoenix South,
Phoenix North
Norterra
Happy Valley Rd & 23rd Av
Laveen Village
27th Avenue/Baseline P&R
25.8 miles (41.5 km) 1,158,244
Deer Valley
19th Av & Union Hills Dr
Governmental Mall
19th Av & Jefferson St
14.3 miles (23.0 km)
  • Alternate weekday daytime trips
27 27th Ave Local Transdev-Phoenix Phoenix South,
Phoenix North
Deer Valley
23rd Av & Rose Garden Ln
Estrella
Lower Buckeye Rd & 27th Av
24.1 miles (38.8 km) 638,758
  • Trips alternate between each northern termini.
Deer Valley
27th Av & Deer Valley Rd
28 Lower Buckeye Rd Local Transdev-Phoenix Phoenix South Bradley Ranch
22nd Av & Lower Buckeye Rd
South Tolleson
Lower Buckeye Rd & 99th Av
9.8 miles (15.8 km) 48,288
29* Thomas Rd Local First Transit-Phoenix Phoenix West Scottsdale
Pima Park
Maryvale Village
Thomas Rd & 93rd Av
21 miles (34 km) 1,091,315
Camelback East Village
Thomas Rd & 44th St
Maryvale Village
Desert Sky Transit Center
14.3 miles (23.0 km)
  • Alternate weekday daytime trips
30 University Dr Local First Transit-RPTA Mesa, Tempe Mesa
University Dr & Power Rd
South Mountain Heights
24th Street/Baseline P&R
25.2 miles (40.6 km) 279,236
  • Runs inside of SMCC during school hours
32 32nd St/40th St Local Transdev-Phoenix Phoenix South Camelback East
28th St & Camelback Rd
South Mountain Heights
Baseline Rd & 40th St
11.9 miles (19.2 km) 298,822
35 35th Ave Local Transdev-Phoenix Phoenix South,
Phoenix North
Norterra
Happy Valley Rd & 23rd Av
South Mountain Heights
27th Avenue/Baseline P&R
27.8 miles (44.7 km) 864,807
39 North 40th St Local Transdev-Phoenix Phoenix North Paradise Valley Village
Paradise Valley Community College
Paradise Valley Village
Dreamy Draw P&R
4.6 miles (7.4 km) 42,210
40* Main St Local First Transit-RPTA Mesa, Tempe Mesa
Sycamore/Main station
Superstition Springs
Superstition Springs Transit Center
13 miles (21 km) 313,526
Mesa
Gilbert/Main station
8.3 miles (13.4 km)
  • Alternate weekday daytime trips
41* Indian School Rd Local First Transit-Phoenix Phoenix West Scottsdale
Indian School Rd & Granite Reef Rd
Villa de Paz
Indian School Rd & 107th Av
22.7 miles (36.5 km) 960,402
Arcadia Lite
Indian School Rd & 32nd St
Maryvale Village
Indian School Rd & 59th Av
10.1 miles (16.3 km)
  • Alternate weekday daytime trips
43 43rd Ave Local First Transit-Phoenix Phoenix West Deer Valley
Union Hills Dr & 43rd Av
Estrella
Lower Buckeye Rd & 43rd Av
16 miles (26 km) 359,490
44 44th St/Tatum Blvd Local Transdev-Phoenix Phoenix South,
Phoenix North
Desert Ridge
Desert Ridge Marriott
Central City
44th Street/Washington station
18.5 miles (29.8 km) 355,294
45 Broadway Rd Local First Transit-RPTA Mesa, Tempe Superstition Springs
Superstition Springs Transit Center
South Mountain Village
19th Av & Broadway Rd
26.3 miles (42.3 km) 431,899
48 48th St Local First Transit-RPTA Tempe Tempe
Tempe Marketplace
South Tempe
Priest Dr & Baseline Rd at Arizona Mills
9.8 miles (15.8 km) 71,079
50* Camelback Rd Local Transdev-Phoenix Phoenix South,
Phoenix North
Scottsdale
Scottsdale Community College
Camelback Ranch
107th Av & Camelback Rd
24.8 miles (39.9 km) 963,735
Camelback East Village
Camelback Rd & 44th St
Glendale
Camelback Rd & 67th Av
12.5 miles (20.1 km)
  • Alternate weekday daytime trips
51 51st Ave Local First Transit-Phoenix Phoenix West North Mountain Village
Arizona State University West campus
Laveen Village
51st Ave & Baseline Rd
16.8 miles (27.0 km) 408,876
  • Trips alternate between each southern termini.
Komatke
Komatke Health Center
26.5 miles (42.6 km)
52 Roeser Rd Local Transdev-Phoenix Phoenix South Patio Homes East
48th St & Roeser Rd
Park Phoenix
19th Av & Roeser Rd
7.1 miles (11.4 km) 82,214
56 Priest Dr Local First Transit-RPTA Tempe Camelback East
Desert Botanical Garden
Chandler Crossing
Ray Rd & 48th St
12.6 miles (20.3 km) 188,133
  • Alternate rush hour trips run between Elliot Road and Washington Street
  • No service north of Washington Street when Desert Botanical Garden is closed
59 59th Ave Local First Transit-Phoenix Phoenix West Glendale
59th Av & Beardsley Rd
Freeport Center
59th Av & Buckeye Rd
16.7 miles (26.9 km) 294,889
60 Bethany Home Rd Local Transdev-Phoenix Phoenix South Biltmore
Camelback Rd & 24th St
Glendale
83rd Av & Bethany Home Rd
12.9 miles (20.8 km) 341,476
61 Southern Ave Local First Transit-RPTA Mesa, Tempe Superstition Springs
Superstition Springs Transit Center
Laveen Village
51st Av & Southern Av
28.8 miles (46.3 km) 629,459
62 Hardy Dr Local First Transit-RPTA Tempe Tempe
Tempe Marketplace
South Tempe
Ruby Dr & IKEA
12 miles (19 km) 114,612
66 Mill Ave/Kyrene Rd Local First Transit-RPTA Tempe Tempe
Tempe Transit Center
Gila River Indian Reservation
Lone Butte Casino
10.2 miles (16.4 km) 176,671
  • Alternate rush hour trips run north of Elliot Road
67 67th Ave Local First Transit-Phoenix Phoenix West Arrowhead Ranch
Union Hills Dr & 67th Av
Sierra Vista
Sierra Linda High School
15.9 miles (25.6 km) 277,742
70 24th St/Glendale Ave Local Transdev-Phoenix Phoenix South Glendale
Luke Air Force Base
South Mountain Heights
24th Street/Baseline P&R
30.7 miles (49.4 km) 912,317
  • Longest local route
72 Scottsdale Rd/Rural Rd Local First Transit-RPTA Tempe Grayhawk
HonorHealth Scottsdale Thompson Peak Medical Center
Chandler
Chandler Fashion Center
28.6 miles (46.0 km) 469,756
75 75th Ave Local First Transit-Phoenix Phoenix West Maryvale
Camelback Rd & 75th Av
Tuscano
Lower Buckeye Rd & 75th Av
5.9 miles (9.5 km) 123,450
77 Baseline Rd Local First Transit-RPTA Mesa, Tempe Mesa
West Mesa P&R
Laveen Ranch
75th Av & Baseline Rd
22.3 miles (35.9 km) 266,009
  • Runs inside of SMCC during school hours
80 Northern Ave/Shea Blvd Local Transdev-Phoenix Phoenix North Scottsdale
Mustang Transit Center
Glendale
59th Av & Northern Av
18.7 miles (30.1 km) 291,821
81 Hayden Rd/McClintock Dr Local First Transit-RPTA Mesa, Tempe Scottsdale
Mustang Transit Center
Chandler
Chandler Fashion Center (Weekdays and Saturdays)
25.9 miles (41.7 km) 288,043
Tempe
ASU Research Park
20.2 miles (32.5 km)
  • No Sunday service south of ASU Research Park
Tempe
Tempe Marketplace
8.3 miles (13.4 km)
  • Alternate weekday daytime trips
83 83rd Ave Local First Transit-Phoenix Phoenix West Glendale
Arrowhead Towne Center
Tolleson
83rd Av & Van Buren St
16.2 miles (26.1 km) 168,645
90 Dunlap Ave/Cave Creek Rd Local Transdev-Phoenix Phoenix North Paradise Valley Village
Rose Garden Ln & Cave Creek Rd
Glendale
67th Av & Olive Av
17.3 miles (27.8 km) 446,624
96 Dobson Rd Local First Transit-RPTA Mesa, Tempe Mesa Grande
Mesa Riverview
Silverton Ranch
Dobson Rd & Pecos Rd (Weekdays and Saturdays)
10.9 miles (17.5 km) 246,729
Dobson Ranch
Dobson Rd & Baseline Rd (Sundays)
4.3 miles (6.9 km)
South Chandler
Snedigar Sports Complex
16.8 miles (27.0 km) Alternate rush hour trips
104 Alma School Rd Local First Transit-RPTA Mesa, Tempe Mesa Grande
Mesa Riverview
Chandler
Morelos St & Hamilton St (weekdays)
12.5 miles (20.1 km) 129,333
Mesa
Alma School Rd & Southern Av (weekends)
3.7 miles (6.0 km)
106 Peoria Ave Local Transdev-Phoenix Phoenix North Sunnyslope
Sunnyslope Transit Center
Sun City
Banner Boswell Medical Center (weekdays)
19.2 miles (30.9 km) 353,989
Sun City
Peoria Av & 99th Av (weekends)
14.7 miles (23.7 km)
108 Elliot Rd/48th St Local First Transit-RPTA Mesa, Tempe Superstition Springs
Superstition Springs Transit Center
West Chandler
Chandler Blvd & 48th St
23.7 miles (38.1 km) 135,358
112* Country Club Dr/Arizona Ave Local First Transit-RPTA Mesa North Center Neighborhood
Center St & McKellips Rd
Chandler
Chandler P&R
14.9 miles (24.0 km) 446,427
Mesa
Center/Main station
10.9 miles (17.5 km)
  • Alternate weekday daytime trips
120 Mesa Dr Local First Transit-RPTA Mesa Escobodo Neighborhood District
Fitch Park
Mesa
Lewis & Coury Av
3.9 miles (6.3 km) 59,736
122 Cactus Rd Local Transdev-Phoenix Phoenix North North Mountain Village
ASU Western Campus
North Mountain Village
19th Avenue/Dunlap station
7.7 miles (12.4 km) 130,806
128 Stapley Dr Local First Transit-RPTA Mesa Mesa
McKellips Rd & Stapley Dr
Mesa
Inverness Av & Stapley Dr
5.7 miles (9.2 km) 48,712
136 Gilbert Rd Local First Transit-RPTA Mesa Lehi Community Improvement
Gilbert-McDowell P&R
Chandler
Gilbert Rd & Ryan Rd (Weekdays and Saturdays)
13.8 miles (22.2 km) 163,849
Mesa/Gilbert
Gilbert Rd & Baseline Rd (Sundays)
6.2 miles (10.0 km)
138 Thunderbird Rd Local Transdev-Phoenix Phoenix North Paradise Valley Village
Thunderbird Rd & 32nd St
Sun City
Banner Boswell Medical Center
19.2 miles (30.9 km) 277,528
140 Ray Rd Local First Transit-RPTA Mesa, Tempe Ranchos Del Sol
Ray Rd & Gilbert Rd
Foothills Park Place
Ray Rd & 48th St
11.2 miles (18.0 km) 59,562
  • No Sunday service
154 Greenway Rd Local Transdev-Phoenix Phoenix North Paradise Valley Village
Scottsdale P&R
Sunburst Farms
51st Av & Greenway Rd
16.8 miles (27.0 km) 219,653
156 Chandler Blvd Local First Transit-RPTA Mesa, Tempe Mesa
Arizona State University Polytechnic campus
West Chandler
Chandler Blvd & 48th St
21.4 miles (34.4 km) 174,604
170 Bell Rd Local Transdev-Phoenix Phoenix North Northsight
Raintree Dr & Northsight Blvd
Glendale
Arrowhead Towne Center
21.3 miles (34.3 km) 535,191
184 Power Rd Local First Transit-RPTA Mesa, Tempe Mesa
Power Road P&R
Mesa
ASU Polytechnic Campus via Phoenix-Mesa Gateway Airport
14.3 miles (23.0 km) 81,650
186 Union Hills Dr/Mayo Blvd Local Transdev-Phoenix Phoenix North Windsong
Mayo Blvd & Scottsdale Rd
Glendale
Arrowhead Towne Center
20.8 miles (33.5 km) 178,660
  • Trips alternate between each western termini.
Glendale
Union Hills Dr & 51st Av
16.3 miles (26.2 km)
514 Scottsdale Express First Transit-RPTA Mesa 23.2 miles (37.3 km)
515 Fountain Hills-Mesa Express First Transit-RPTA Tempe 12.7 miles (20.4 km)
521 Central Tempe Express First Transit-RPTA Tempe 15.7 miles (25.3 km)
522 South Tempe Express First Transit-RPTA Tempe 17.6 miles (28.3 km)
531 Mesa/Gilbert Express First Transit-RPTA Mesa, Tempe 25.9 miles (41.7 km)
533 Mesa Express First Transit-RPTA Mesa 29.7 miles (47.8 km)
535 Northeast Mesa Express First Transit-RPTA Mesa 28.4 miles (45.7 km)
542 Chandler Express First Transit-RPTA Mesa, Tempe 28.2 miles (45.4 km)
562 Goodyear Express Total Transit Southeast Glendale 18.2 miles (29.3 km)
563 Avondale/Buckeye Express Total Transit Southeast Glendale 27.1 miles (43.6 km)
571 Surprise Express Total Transit Southeast Glendale 30.9 miles (49.7 km)
573 West Glendale Express Total Transit Southeast Glendale 33.6 miles (54.1 km)
575 North Glendale Express Total Transit Southeast Glendale 28.3 miles (45.5 km)
685 Gila Bend Regional Connector Rural Route Ajo Transportation Ajo
GL Grand Avenue Limited Express Total Transit Southeast Glendale 15.3 miles (24.6 km) Provides express service, but with a local fare.
ZOOM North Avondale Zoom North Circulator Total Transit Southeast Glendale $0.50 fare to ride.
ZOOM South Avondale Zoom South Circulator Total Transit Southeast Glendale $0.50 fare to ride.
GUS 1 Glendale Urban Shuttle 1 Circulator City of Glendale Northwest Glendale
GUS 2 Glendale Urban Shuttle 2 Circulator City of Glendale Northwest Glendale
GUS 3 Glendale Urban Shuttle 3 Circulator City of Glendale Northwest Glendale
BUZZ Mesa Downtown BUZZ Circulator First Transit-RPTA Tempe
ALEX Phoenix Neighborhood Circulator – ALEX (Ahwatukee) Circulator Transdev-Phoenix Phoenix South
DASH Phoenix Neighborhood Circulator – DASH (Gov. Loop) Circulator Transdev-Phoenix Phoenix South
MARY Phoenix Neighborhood Circulator – MARY (Maryvale) Circulator First Transit-Phoenix Phoenix West
SMART Phoenix Neighborhood Circulator – SMART (Sunnyslope) Circulator Transdev-Phoenix Phoenix North
68CM Scottsdale 68th Street/Camelback Trolley Circulator RTW Management Scottsdale
OLDT Scottsdale Old Town Trolley Circulator RTW Management Scottsdale
MLHD Scottsdale Miller/Hayden Trolley Circulator RTW Management Scottsdale
MSTG Scottsdale Mustang Trolley Circulator RTW Management Scottsdale
FLSH FLASH Forward (Arizona State University) Circulator First Transit-RPTA Tempe
FLSH FLASH Back (Arizona State University) Circulator First Transit-RPTA Tempe
EART Tempe – Orbit Earth Circulator First Transit-RPTA Tempe
JUPI Tempe – Orbit Jupiter Circulator First Transit-RPTA Tempe
MARS Tempe – Orbit Mars Circulator First Transit-RPTA Tempe
MERC Tempe – Orbit Mercury Circulator First Transit-RPTA Tempe
VENU Tempe – Orbit Venus Circulator First Transit-RPTA Tempe
STRN Tempe – Orbit Saturn Circulator First Transit-RPTA Tempe
SR-51 SR-51 Rapid Rapid Transdev-Phoenix Phoenix North 24.5 miles (39.4 km)
I-10E I-10 East Rapid Rapid Transdev-Phoenix Phoenix South
I-10W I-10 West Rapid Rapid Transdev-Phoenix Phoenix South
I-17 I-17 Rapid Rapid Transdev-Phoenix Phoenix North
SME Central/South Mountain East Rapid Rapid Transdev-Phoenix Phoenix South
SMW Central/South Mountain West Rapid Rapid Transdev-Phoenix Phoenix South

Note that the listed facility assignments for Transdev-Phoenix operated routes are normal assignments, however, routes normally operated from the South facility may occasionally be substituted with buses from the North facility and vice versa.

Transit centers

Valley Metro Bus serves the following transit centers:[9]

Customer service

The Transit Book (known until December 2008 as the Bus Book, and mentioned above) is updated twice yearly and contains maps and schedules for all routes. Copies are available at no charge at Valley Metro ticket offices, many public libraries, community colleges, and other civic facilities around the metropolitan area, and on the buses themselves. Because the Transit Book is difficult to carry around easily (the size is similar to a medium-sized catalog, averaging about 250 pages), patrons often use it to quickly reference the time when their next bus will arrive and simply leave the book sitting at their bus stop when finished, for the use of other riders.

Additionally, route schedules are posted at most bus stops in Tempe, selected bus stops in Scottsdale and Glendale, and at major transit centers in the city of Phoenix and throughout the Valley. On RAPID routes, schedules are electronic and are based on real-time information.

An automated next scheduled arrival service, NextRide, provides future arrival times for routes that serve a bus stop or light rail station. Each bus stop and light rail station has a five-digit "STOP#" found on a sign affixed to the bus stop sign post, shelter, or rail station. By calling the customer service number or by sending a text message, the passenger will be provided with the next three scheduled arrival times. If it is within 15 minutes of a scheduled arrival, a real-time estimate of when the bus or train will arrive will be provided, based on the vehicle's current location along the route.[10]

A customer service call center is operated for passengers to plan their bus trips with the assistance of either an automated voice response system or a live customer service representative. The Valley Metro website also has an online trip planning function, and includes all schedules and maps featured in the Transit Book; since 2006, Valley Metro is relying more on the website to post schedule information and is printing fewer paper copies of the Transit Book.

Passenger information systems

Like most major cities, all buses (except for the non-Phoenix circulator vehicles) include the Route Scout on-board passenger information system, which includes a lighted marquee displaying the correct date and time, and an audio and visual Stop Requested announcement. Automatic Voice Annunciation (AVA) for audio and visual announcements for each major intersection, as well as minor cross streets.

Previously, these were voiced by longtime Phoenix radio personality, Liz Boyle , however, these prerecorded announcements are slowly being phased out in favor of speech synthesis, to allow for easier updates. This same system is used by the LA Metro fleet and was introduced on the 2004 New Flyer D60LF buses.

Valley Metro Rail vehicles feature a similar passenger information system that uses speech synthesis technology, rather than a recorded voice, to announce approaching stations and give other travel-related announcements. Train operators may also use the vehicle's public address system at their discretion.

The RAPID bus stops as well as the former LINK bus stops include a display with real-time predictions for the next arrival at that stop. Additionally, all Valley Metro Rail platforms feature annunciation for the approximate arrival of the next train, while also allowing for messages regarding potential delays and general service information.

Valley Metro service providers

Name of ProviderService Contracted ByLocal RoutesExpress RoutesRAPID RoutesLocal Area ShuttlesParatransitRoutes Previously Operated
Transdev (formerly Veolia Transport)City of Phoenix0, 1, 7, 8, 10, 12, 15, 16, 19, 27, 28, 32, 35, 39, 44, 50, 52, 60, 70, 80, 90, 106, 122, 138, 154, 170, 186, Light Rail (ATC)SR-51, I-10 East, I-10 West, I-17, Central Ave/South Mountain East, Central Ave/South Mountain WestALEX (Ahwatukee Local Explorer), DASH (Downtown Area Shuttle), SMART (Sunnyslope Multi-Access Residential Transit)Red Line (Weekday operations, route discontinued December 29, 2008), Blue Line (Route discontinued December 29, 2008), 581 (Route discontinued in 2012)
MV TransportationCity of PhoenixPhoenix Dial-a-RideALEX (Service transferred to Transdev-Phoenix on July 1, 2016)
First Transit (formerly Laidlaw Transit Services)City of Phoenix3, 13, 17, 17A, 29, 41, 43, 51, 59, 67, 75, 83MARY (Maryvale Area Ride for You)Green (Renamed Route 29 on December 29, 2008), 560 (Route discontinued in 2012), I-10 West RAPID (Service transferred to Veolia/Transdev-Phoenix in July 2012), 19C (Route discontinued in October 2015), GL (Service transferred to Valu Trans/RPTA in April 2016)[11]
First TransitRPTA, City of Tempe30, 40, 45, 48, 56, 61, 62, 65, 66, 72, 77, 81, 96, 104, 108, 112, 120, 128, 136, 140, 156, 184514, 520, 521, 522, 531, 535, 542BUZZ (Downtown Mesa BUZZ), FLASH Forward/Back (Free Local Area Shuttle), ORBITRed Line (Weekend operations as Veolia-Tempe, route discontinued December 29, 2008), 76 (as Veolia-Tempe, Service transferred to Ollie the Trolley and now known as Miller Road Trolley), 84, 92, 114, 277, 510 (as Veolia-Tempe, Route discontinued July 2012 and replaced by Route 514 due to budget crisis), 511 (Route discontinued October 2014 due to low ridership), 512 (as Veolia-Tempe, Route discontinued July 2012 and replaced by Route 514 due to budget crisis), 532 (as Veolia-RPTA, Route discontinued in July 2012 due to budget crisis), 534 (as Veolia-RPTA, Route discontinued in 2008 due to low ridership), 540 (as Veolia-RPTA, Route discontinued July 2012 due to budget crisis), FLASH McAllister (route discontinued on December 14, 2015, due to low ridership), Main Street LINK (Route discontinued on October 24, 2016, replaced by enhanced service on Route 40), Arizona Avenue LINK (Route discontinued on October 24, 2016, replaced by enhanced service on Route 112), 541 (discontinued on October 23, 2022)
TotalTransit (formerly Valu Trans)RPTA562, 563, 571, 573, 575, GLAvondale Zoom (North and South)70X, 572, 251 (Merged with Route 51 in April 2018)
RTW Management (operations only)City of ScottsdaleDowntown Trolley, Miller Road Trolley, Neighborhood Trolley, Talking Stick Trolley, Resort TrolleyHospitality Trolley (Seasonal route discontinued after 2014–2015 winter season due to low ridership)
Ajo TransportationRPTA685660 (Route discontinued October 2011 due to low ridership)
City of GlendaleCity of GlendaleGUS 1, GUS 2, GUS 3Glendale Dial-a-Ride

Unification of Tempe bus operations with the RPTA

In 2012, the City of Tempe introduced a proposal that would unify its transit operations with the RPTA.[12] Under the new agreement, all Tempe bus operations would be handed over to the RPTA, where the Tempe transit facility would be utilized by the RPTA to reduce costs and improve efficiencies for certain routes by reducing deadheads due to its more central location than the existing RPTA facility in Mesa.

On November 24, 2012, the City of Tempe agreed to move forward with unifying its transit operations with the RPTA.[13] The contract for both agencies was initially planned to be awarded to First Transit on December 13, 2012, however, Veolia Transport protested the award because First Transit wasn't releasing information of where their cost savings would come from. The protest was denied and the contract was officially awarded to First Transit on January 24, 2013.[14]

Bus fleet

Valley Metro and member cities maintain a growing fleet of over 800 vehicles for public bus routes and nearly 200 for paratransit.

References

  1. "Valley Metro | Contact Us". Archived from the original on March 4, 2011. Retrieved March 12, 2011.
  2. "Valley Metro Transit Book, October 2017" (PDF). Valley Metro. p. 3. Retrieved September 29, 2017.
  3. "System Map" (PDF). Valley Metro.
  4. "Archived copy" (PDF). Archived from the original (PDF) on February 1, 2016. Retrieved March 25, 2016.{{cite web}}: CS1 maint: archived copy as title (link)
  5. "Transit Ridership Report Fourth Quarter 2022" (PDF). American Public Transportation Association. March 1, 2023. Retrieved March 29, 2023.
  6. "Transit Ridership Report Fourth Quarter 2022" (PDF). American Public Transportation Association. March 1, 2023. Retrieved March 29, 2023.
  7. Valley Metro Bus page
  8. "Valley Metro – Route 16 Schedule". Valley Metro RPTA. Retrieved April 24, 2017.
  9. "Transit Centers". Valley Metro. Retrieved October 11, 2021.
  10. "Valley Metro NextRide". December 26, 2017.
  11. "Valley Metro Board Packet, August 2016" (PDF). Valley Metro. p. 21. Retrieved July 28, 2016.
  12. "Unification of Bus Contracts Being Explored". Valley Metro. June 22, 2012. Retrieved December 3, 2012.
  13. Michelle Peirano (November 24, 2012). "Valley Metro to operate Tempe buses under service contract". East Valley Tribune. Retrieved December 3, 2012.
  14. "Approval of Bus Contract Unifies Bus Service Operations". Valley Metro RPTA. January 24, 2013. Retrieved January 24, 2013.
This article is issued from Wikipedia. The text is licensed under Creative Commons - Attribution - Sharealike. Additional terms may apply for the media files.