Valley Metro Bus
Valley Metro Bus[7] is a transit bus system for public transport in Maricopa County, Arizona, United States. In 2022, the Valley Metro half the system had a ridership of 7,517,300, or about 49,300 per weekday as of the fourth quarter of 2022. Buses are operated by private companies contracted by Valley Metro and the City of Phoenix. Service currently operates throughout the broader Phoenix Metropolitan Area. All buses have wheelchair ramps or lifts, and except for paratransit vehicles, all buses have bike racks.
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Founded | 1993 |
---|---|
Headquarters | U.S. Bank Center Phoenix, Arizona, U.S.[1] |
Service area | Maricopa County |
Service type | Local, express, shuttle, paratransit |
Routes | 104[2] |
Hubs | 17[3] |
Fleet | 1,061 buses[4] |
Daily ridership | 49,300 (weekdays, Q4 2022)[5] |
Annual ridership | 7,517,300 (2022)[6] |
Fuel type | Diesel, Diesel-electric Hybrid, CNG, LNG |
Operator | See below |
Website | valleymetro |
Operations
There are over 100 bus routes contracted by Valley Metro, including regular routes, limited-stop routes, and community circulators. Bus frequency, hours, and days of operation vary by route. The most heavily used routes have peak service frequency of every 10 minutes and run as late as 3:30 am,[8] while less used routes run every 30 minutes off-peak, with service ending at midnight.
Route types and naming conventions
There are currently 60 local bus routes that form Valley Metro's super-grid bus system. They are numbered roughly according to the address on the Phoenix area's street grid on which they travel. For example:
- Route 35 is a north–south route which runs along 35th Avenue, which is the 3500 block, west, on the street grid.
- Route 0 runs north–south along Central Avenue, which is the dividing street or "zero point" separating east and west Phoenix on the street grid.
- Route 50 runs east–west along Camelback Road, which is the 5000 block, north, on the street grid
- Route 72 runs north–south along Scottsdale and Rural Roads, which are the 7200 block, east, on the street grid.
- Route 104 runs north–south along Alma School Road, which corresponds to the 10400 block, east, on the street grid (but not in the city of Mesa itself, which uses a different street numbering/zero point origin from the city of Phoenix).
- Routes 7 and 8 each run on 7th Street and 7th Avenue respectively. Given that Phoenix has numbered thoroughfares designated as "Avenues" west of Central and "Streets" east of Central, Route 8 is one digit higher to avoid confusion with Route 7 which are both the 700 blocks.
- Route 17 runs east–west along McDowell Road, which actually is the 1600 block, north, on the street grid. Route 17 is one digit higher to avoid confusion with Route 16, which runs north–south along 16th Street which is the 1600 block, east, on the street grid.
The community circulator routes are mostly a free service, the exceptions being the Avondale Zoom routes with a 50 cent fare each; formerly the Glendale Urban Shuttle (GUS) routes had a 25 cent fare each to ride; this fare was eliminated on October 23, 2017. They supplement the standard grid service with routes that connect neighborhoods to nearby business districts. Circulator vehicles are typically minibusses, with the Avondale Zoom routes, Scottsdale Trolley routes, and select Tempe Orbit routes using mid-size buses and the DASH circulator serving Downtown Phoenix using 40-foot buses. The naming convention varies by the communities they serve, such as the Scottsdale Neighborhood Trolley, Tempe Orbit Jupiter, and Phoenix SMART.
The LINK routes were limited-stop, streamlined bus connections to transit centers served by Valley Metro Rail. These routes used upgraded bus shelters that have LED "Next Bus" signs and bus rapid transit-styled vehicles with traffic signal priority. They were named after the street they travel on. The two routes were the Main Street LINK and the Arizona Avenue LINK. LINK service was discontinued on October 24, 2016, and was replaced by enhanced local service on Routes 40 and 112.
The six RAPID routes are limited-stop commuter routes in the city of Phoenix that travel from Park and Ride lots in outlying neighborhoods near major freeways to RAPID stops in the downtown business core. These routes are mostly named for the freeway on which they travel, such as RAPID I-10 East and South Mountain RAPID routes (two routes connect newly developed neighborhoods along Baseline Road with downtown via Central Avenue). They are unidirectional, traveling toward downtown in the morning and out of downtown in the afternoons. These routes use NABI 45C-LFW suburban buses with a special paint scheme.
The express routes are also limited-stop commuter routes. They operate similarly to the RAPID routes, from outlying Park and Ride lots and pick-up points in suburban areas outside the city of Phoenix, with higher fares than standard routes, but the same as RAPID routes. They are numbered in the 500s, with the second digit indicating the area they serve, using the following scheme:
- 51x – Scottsdale
- 52x – Tempe
- 53x – Mesa and Gilbert
- 54x – Chandler
- 56x – Southwest Valley (Avondale, Goodyear, Buckeye, and Tolleson)
- 57x – Northwest Valley (Glendale, Peoria, Surprise, and Sun Cities)
These routes use a mix of bus types, ranging from transit-style buses with hard seats to "semi-suburban" buses (with highback, non-reclining seats) to full suburban buses (with a single door, luggage racks, and personal reading lights). These routes are also unidirectional, traveling into downtown Phoenix in the morning (using the major freeways after traveling on surface streets for part of the trip) and out of downtown in the afternoons.
Route list
Routes marked with an asterisk (*) are a part of the Frequent Bus Network (15 minute-or-better headways on weekdays from 6 a.m. to 6 p.m.)
Color key:
Color | Operator | Note |
---|---|---|
Blue | Transdev-Phoenix | Formerly Veolia-Phoenix. Operates the North and South Phoenix facilities. |
Orange | First Transit-Phoenix | Operates the West Phoenix facility. |
Pink | First Transit-RPTA | Operates the Mesa and Tempe facilities. Replaced Veolia-RPTA (Mesa) and Veolia-Tempe on July 1, 2013. |
Purple | Total Transit | Contracted by the RPTA. Operated from the Total Transit facility in southeast Glendale. |
Turquoise | City of Glendale | Only non-contracted routes in the system. Also operates Glendale Dial-a-Ride. |
Olive | RTW Management | Operations only, maintenance performed in-house. |
Brown | Ajo Transportation | Contracted by the RPTA. |
No. | Name | Type | Operator | Facilities | E/N Terminal | S/W Terminal | Length | Annual Ridership (FY2022) | Note |
---|---|---|---|---|---|---|---|---|---|
0 | Central Ave | Local | Transdev-Phoenix | Phoenix South, Phoenix North |
Downtown Central Station |
Sunnyslope Sunnyslope Transit Center |
8.2 miles (13.2 km) | 454,490 | |
0A* | South Central Ave | South Mountain Heights S Central Av & Dobbins Rd |
9.0 miles (14.5 km) | ||||||
South Mountain Heights S Central Av & Baseline Rd |
5.3 miles (8.5 km) |
| |||||||
1 | Washington/Jefferson St | Local | Transdev-Phoenix | Phoenix South | East Phoenix Priest Drive/Washington station |
Central City Central Station |
7.1 miles (11.4 km) | 72,984 | |
3* | Van Buren St | Local | First Transit-Phoenix | Phoenix West | Camelback East Phoenix Zoo |
Avondale La Canada Bl & 4th St (Weekdays and Saturdays) |
24.8 miles (39.9 km) | 785,019 |
|
Tolleson Van Buren St & 83rd Av (Sundays) |
16.9 miles (27.2 km) | ||||||||
East Phoenix Van Buren St & 32nd St |
Wormsers Van Buren St & 35th Av |
7.0 miles (11.3 km) |
| ||||||
7* | 7th St | Local | Transdev-Phoenix | Phoenix South, Phoenix North |
Deer Valley Deer Valley Rd & 19th Av |
South Mountain Heights 7th St & Dobbins Rd |
25.3 miles (40.7 km) | 711,321 | |
Downtown Central Station |
6.5 miles (10.5 km) |
| |||||||
8 | 7th Ave | Local | Transdev-Phoenix | Phoenix South, Phoenix North |
Sunnyslope Sunnyslope Transit Center |
South Mountain Heights Baseline Rd & Central Av |
15.3 miles (24.6 km) | 346,417 | |
10 | Roosevelt St | Local | Transdev-Phoenix | Phoenix South | Central City 32nd St & Roosevelt St |
Central City Central Station |
4.1 miles (6.6 km) | 99,082 | |
12 | 12th St | Local | Transdev-Phoenix | Phoenix South, Phoenix North |
Sunnyslope Sunnyslope Transit Center |
Central City Jefferson St & 12th St |
11 miles (18 km) | 194,973 | |
13 | Buckeye Rd | Local | First Transit-Phoenix | Phoenix West | Central City Phoenix Sky Harbor International Airport |
Estrella Buckeye Rd & 75th Av |
12.3 miles (19.8 km) | 224,112 | |
15 | 15th Ave | Local | Transdev-Phoenix | Phoenix South, Phoenix North |
Alhambra 19th Avenue/Montebello station |
Central City South 15th Av & Pima St |
6.5 miles (10.5 km) | 183,129 | |
16 | 16th St | Local | Transdev-Phoenix | Phoenix South, Phoenix North |
Paradise Valley Village Paradise Valley Community College |
South Mountain Heights Dobbins Rd & Central Av |
22.6 miles (36.4 km) | 592,739 | |
17 | McDowell Rd | Local | First Transit-Phoenix | Phoenix West | Scottsdale McDowell Rd & Pima Rd |
Goodyear McDowell Rd & Pebble Creek Pkwy (Weekdays and Saturdays) |
28.9 miles (46.5 km) | 914,554 | |
Tolleson McDowell Rd & 99th Av (Alternate Saturday trips and Sundays) |
22.0 miles (35.4 km) | ||||||||
19* | 19th Ave | Local | Transdev-Phoenix | Phoenix South, Phoenix North |
Norterra Happy Valley Rd & 23rd Av |
Laveen Village 27th Avenue/Baseline P&R |
25.8 miles (41.5 km) | 1,158,244 | |
Deer Valley 19th Av & Union Hills Dr |
Governmental Mall 19th Av & Jefferson St |
14.3 miles (23.0 km) |
| ||||||
27 | 27th Ave | Local | Transdev-Phoenix | Phoenix South, Phoenix North |
Deer Valley 23rd Av & Rose Garden Ln |
Estrella Lower Buckeye Rd & 27th Av |
24.1 miles (38.8 km) | 638,758 |
|
Deer Valley 27th Av & Deer Valley Rd | |||||||||
28 | Lower Buckeye Rd | Local | Transdev-Phoenix | Phoenix South | Bradley Ranch 22nd Av & Lower Buckeye Rd |
South Tolleson Lower Buckeye Rd & 99th Av |
9.8 miles (15.8 km) | 48,288 | |
29* | Thomas Rd | Local | First Transit-Phoenix | Phoenix West | Scottsdale Pima Park |
Maryvale Village Thomas Rd & 93rd Av |
21 miles (34 km) | 1,091,315 | |
Camelback East Village Thomas Rd & 44th St |
Maryvale Village Desert Sky Transit Center |
14.3 miles (23.0 km) |
| ||||||
30 | University Dr | Local | First Transit-RPTA | Mesa, Tempe | Mesa University Dr & Power Rd |
South Mountain Heights 24th Street/Baseline P&R |
25.2 miles (40.6 km) | 279,236 |
|
32 | 32nd St/40th St | Local | Transdev-Phoenix | Phoenix South | Camelback East 28th St & Camelback Rd |
South Mountain Heights Baseline Rd & 40th St |
11.9 miles (19.2 km) | 298,822 | |
35 | 35th Ave | Local | Transdev-Phoenix | Phoenix South, Phoenix North |
Norterra Happy Valley Rd & 23rd Av |
South Mountain Heights 27th Avenue/Baseline P&R |
27.8 miles (44.7 km) | 864,807 | |
39 | North 40th St | Local | Transdev-Phoenix | Phoenix North | Paradise Valley Village Paradise Valley Community College |
Paradise Valley Village Dreamy Draw P&R |
4.6 miles (7.4 km) | 42,210 | |
40* | Main St | Local | First Transit-RPTA | Mesa, Tempe | Mesa Sycamore/Main station |
Superstition Springs Superstition Springs Transit Center |
13 miles (21 km) | 313,526 | |
Mesa Gilbert/Main station |
8.3 miles (13.4 km) |
| |||||||
41* | Indian School Rd | Local | First Transit-Phoenix | Phoenix West | Scottsdale Indian School Rd & Granite Reef Rd |
Villa de Paz Indian School Rd & 107th Av |
22.7 miles (36.5 km) | 960,402 | |
Arcadia Lite Indian School Rd & 32nd St |
Maryvale Village Indian School Rd & 59th Av |
10.1 miles (16.3 km) |
| ||||||
43 | 43rd Ave | Local | First Transit-Phoenix | Phoenix West | Deer Valley Union Hills Dr & 43rd Av |
Estrella Lower Buckeye Rd & 43rd Av |
16 miles (26 km) | 359,490 | |
44 | 44th St/Tatum Blvd | Local | Transdev-Phoenix | Phoenix South, Phoenix North |
Desert Ridge Desert Ridge Marriott |
Central City 44th Street/Washington station |
18.5 miles (29.8 km) | 355,294 | |
45 | Broadway Rd | Local | First Transit-RPTA | Mesa, Tempe | Superstition Springs Superstition Springs Transit Center |
South Mountain Village 19th Av & Broadway Rd |
26.3 miles (42.3 km) | 431,899 | |
48 | 48th St | Local | First Transit-RPTA | Tempe | Tempe Tempe Marketplace |
South Tempe Priest Dr & Baseline Rd at Arizona Mills |
9.8 miles (15.8 km) | 71,079 | |
50* | Camelback Rd | Local | Transdev-Phoenix | Phoenix South, Phoenix North |
Scottsdale Scottsdale Community College |
Camelback Ranch 107th Av & Camelback Rd |
24.8 miles (39.9 km) | 963,735 | |
Camelback East Village Camelback Rd & 44th St |
Glendale Camelback Rd & 67th Av |
12.5 miles (20.1 km) |
| ||||||
51 | 51st Ave | Local | First Transit-Phoenix | Phoenix West | North Mountain Village Arizona State University West campus |
Laveen Village 51st Ave & Baseline Rd |
16.8 miles (27.0 km) | 408,876 |
|
Komatke Komatke Health Center |
26.5 miles (42.6 km) | ||||||||
52 | Roeser Rd | Local | Transdev-Phoenix | Phoenix South | Patio Homes East 48th St & Roeser Rd |
Park Phoenix 19th Av & Roeser Rd |
7.1 miles (11.4 km) | 82,214 | |
56 | Priest Dr | Local | First Transit-RPTA | Tempe | Camelback East Desert Botanical Garden |
Chandler Crossing Ray Rd & 48th St |
12.6 miles (20.3 km) | 188,133 |
|
59 | 59th Ave | Local | First Transit-Phoenix | Phoenix West | Glendale 59th Av & Beardsley Rd |
Freeport Center 59th Av & Buckeye Rd |
16.7 miles (26.9 km) | 294,889 | |
60 | Bethany Home Rd | Local | Transdev-Phoenix | Phoenix South | Biltmore Camelback Rd & 24th St |
Glendale 83rd Av & Bethany Home Rd |
12.9 miles (20.8 km) | 341,476 | |
61 | Southern Ave | Local | First Transit-RPTA | Mesa, Tempe | Superstition Springs Superstition Springs Transit Center |
Laveen Village 51st Av & Southern Av |
28.8 miles (46.3 km) | 629,459 | |
62 | Hardy Dr | Local | First Transit-RPTA | Tempe | Tempe Tempe Marketplace |
South Tempe Ruby Dr & IKEA |
12 miles (19 km) | 114,612 | |
66 | Mill Ave/Kyrene Rd | Local | First Transit-RPTA | Tempe | Tempe Tempe Transit Center |
Gila River Indian Reservation Lone Butte Casino |
10.2 miles (16.4 km) | 176,671 |
|
67 | 67th Ave | Local | First Transit-Phoenix | Phoenix West | Arrowhead Ranch Union Hills Dr & 67th Av |
Sierra Vista Sierra Linda High School |
15.9 miles (25.6 km) | 277,742 | |
70 | 24th St/Glendale Ave | Local | Transdev-Phoenix | Phoenix South | Glendale Luke Air Force Base |
South Mountain Heights 24th Street/Baseline P&R |
30.7 miles (49.4 km) | 912,317 |
|
72 | Scottsdale Rd/Rural Rd | Local | First Transit-RPTA | Tempe | Grayhawk HonorHealth Scottsdale Thompson Peak Medical Center |
Chandler Chandler Fashion Center |
28.6 miles (46.0 km) | 469,756 | |
75 | 75th Ave | Local | First Transit-Phoenix | Phoenix West | Maryvale Camelback Rd & 75th Av |
Tuscano Lower Buckeye Rd & 75th Av |
5.9 miles (9.5 km) | 123,450 | |
77 | Baseline Rd | Local | First Transit-RPTA | Mesa, Tempe | Mesa West Mesa P&R |
Laveen Ranch 75th Av & Baseline Rd |
22.3 miles (35.9 km) | 266,009 |
|
80 | Northern Ave/Shea Blvd | Local | Transdev-Phoenix | Phoenix North | Scottsdale Mustang Transit Center |
Glendale 59th Av & Northern Av |
18.7 miles (30.1 km) | 291,821 | |
81 | Hayden Rd/McClintock Dr | Local | First Transit-RPTA | Mesa, Tempe | Scottsdale Mustang Transit Center |
Chandler Chandler Fashion Center (Weekdays and Saturdays) |
25.9 miles (41.7 km) | 288,043 | |
Tempe ASU Research Park |
20.2 miles (32.5 km) |
| |||||||
Tempe Tempe Marketplace |
8.3 miles (13.4 km) |
| |||||||
83 | 83rd Ave | Local | First Transit-Phoenix | Phoenix West | Glendale Arrowhead Towne Center |
Tolleson 83rd Av & Van Buren St |
16.2 miles (26.1 km) | 168,645 | |
90 | Dunlap Ave/Cave Creek Rd | Local | Transdev-Phoenix | Phoenix North | Paradise Valley Village Rose Garden Ln & Cave Creek Rd |
Glendale 67th Av & Olive Av |
17.3 miles (27.8 km) | 446,624 | |
96 | Dobson Rd | Local | First Transit-RPTA | Mesa, Tempe | Mesa Grande Mesa Riverview |
Silverton Ranch Dobson Rd & Pecos Rd (Weekdays and Saturdays) |
10.9 miles (17.5 km) | 246,729 | |
Dobson Ranch Dobson Rd & Baseline Rd (Sundays) |
4.3 miles (6.9 km) | ||||||||
South Chandler Snedigar Sports Complex |
16.8 miles (27.0 km) | Alternate rush hour trips | |||||||
104 | Alma School Rd | Local | First Transit-RPTA | Mesa, Tempe | Mesa Grande Mesa Riverview |
Chandler Morelos St & Hamilton St (weekdays) |
12.5 miles (20.1 km) | 129,333 | |
Mesa Alma School Rd & Southern Av (weekends) |
3.7 miles (6.0 km) | ||||||||
106 | Peoria Ave | Local | Transdev-Phoenix | Phoenix North | Sunnyslope Sunnyslope Transit Center |
Sun City Banner Boswell Medical Center (weekdays) |
19.2 miles (30.9 km) | 353,989 | |
Sun City Peoria Av & 99th Av (weekends) |
14.7 miles (23.7 km) | ||||||||
108 | Elliot Rd/48th St | Local | First Transit-RPTA | Mesa, Tempe | Superstition Springs Superstition Springs Transit Center |
West Chandler Chandler Blvd & 48th St |
23.7 miles (38.1 km) | 135,358 | |
112* | Country Club Dr/Arizona Ave | Local | First Transit-RPTA | Mesa | North Center Neighborhood Center St & McKellips Rd |
Chandler Chandler P&R |
14.9 miles (24.0 km) | 446,427 | |
Mesa Center/Main station |
10.9 miles (17.5 km) |
| |||||||
120 | Mesa Dr | Local | First Transit-RPTA | Mesa | Escobodo Neighborhood District Fitch Park |
Mesa Lewis & Coury Av |
3.9 miles (6.3 km) | 59,736 | |
122 | Cactus Rd | Local | Transdev-Phoenix | Phoenix North | North Mountain Village ASU Western Campus |
North Mountain Village 19th Avenue/Dunlap station |
7.7 miles (12.4 km) | 130,806 | |
128 | Stapley Dr | Local | First Transit-RPTA | Mesa | Mesa McKellips Rd & Stapley Dr |
Mesa Inverness Av & Stapley Dr |
5.7 miles (9.2 km) | 48,712 | |
136 | Gilbert Rd | Local | First Transit-RPTA | Mesa | Lehi Community Improvement Gilbert-McDowell P&R |
Chandler Gilbert Rd & Ryan Rd (Weekdays and Saturdays) |
13.8 miles (22.2 km) | 163,849 | |
Mesa/Gilbert Gilbert Rd & Baseline Rd (Sundays) |
6.2 miles (10.0 km) | ||||||||
138 | Thunderbird Rd | Local | Transdev-Phoenix | Phoenix North | Paradise Valley Village Thunderbird Rd & 32nd St |
Sun City Banner Boswell Medical Center |
19.2 miles (30.9 km) | 277,528 | |
140 | Ray Rd | Local | First Transit-RPTA | Mesa, Tempe | Ranchos Del Sol Ray Rd & Gilbert Rd |
Foothills Park Place Ray Rd & 48th St |
11.2 miles (18.0 km) | 59,562 |
|
154 | Greenway Rd | Local | Transdev-Phoenix | Phoenix North | Paradise Valley Village Scottsdale P&R |
Sunburst Farms 51st Av & Greenway Rd |
16.8 miles (27.0 km) | 219,653 | |
156 | Chandler Blvd | Local | First Transit-RPTA | Mesa, Tempe | Mesa Arizona State University Polytechnic campus |
West Chandler Chandler Blvd & 48th St |
21.4 miles (34.4 km) | 174,604 | |
170 | Bell Rd | Local | Transdev-Phoenix | Phoenix North | Northsight Raintree Dr & Northsight Blvd |
Glendale Arrowhead Towne Center |
21.3 miles (34.3 km) | 535,191 | |
184 | Power Rd | Local | First Transit-RPTA | Mesa, Tempe | Mesa Power Road P&R |
Mesa ASU Polytechnic Campus via Phoenix-Mesa Gateway Airport |
14.3 miles (23.0 km) | 81,650 | |
186 | Union Hills Dr/Mayo Blvd | Local | Transdev-Phoenix | Phoenix North | Windsong Mayo Blvd & Scottsdale Rd |
Glendale Arrowhead Towne Center |
20.8 miles (33.5 km) | 178,660 |
|
Glendale Union Hills Dr & 51st Av |
16.3 miles (26.2 km) | ||||||||
514 | Scottsdale | Express | First Transit-RPTA | Mesa | 23.2 miles (37.3 km) | ||||
515 | Fountain Hills-Mesa | Express | First Transit-RPTA | Tempe | 12.7 miles (20.4 km) | ||||
521 | Central Tempe | Express | First Transit-RPTA | Tempe | 15.7 miles (25.3 km) | ||||
522 | South Tempe | Express | First Transit-RPTA | Tempe | 17.6 miles (28.3 km) | ||||
531 | Mesa/Gilbert | Express | First Transit-RPTA | Mesa, Tempe | 25.9 miles (41.7 km) | ||||
533 | Mesa | Express | First Transit-RPTA | Mesa | 29.7 miles (47.8 km) | ||||
535 | Northeast Mesa | Express | First Transit-RPTA | Mesa | 28.4 miles (45.7 km) | ||||
542 | Chandler | Express | First Transit-RPTA | Mesa, Tempe | 28.2 miles (45.4 km) | ||||
562 | Goodyear | Express | Total Transit | Southeast Glendale | 18.2 miles (29.3 km) | ||||
563 | Avondale/Buckeye | Express | Total Transit | Southeast Glendale | 27.1 miles (43.6 km) | ||||
571 | Surprise | Express | Total Transit | Southeast Glendale | 30.9 miles (49.7 km) | ||||
573 | West Glendale | Express | Total Transit | Southeast Glendale | 33.6 miles (54.1 km) | ||||
575 | North Glendale | Express | Total Transit | Southeast Glendale | 28.3 miles (45.5 km) | ||||
685 | Gila Bend Regional Connector | Rural Route | Ajo Transportation | Ajo | |||||
GL | Grand Avenue Limited | Express | Total Transit | Southeast Glendale | 15.3 miles (24.6 km) | Provides express service, but with a local fare. | |||
ZOOM North | Avondale Zoom North | Circulator | Total Transit | Southeast Glendale | $0.50 fare to ride. | ||||
ZOOM South | Avondale Zoom South | Circulator | Total Transit | Southeast Glendale | $0.50 fare to ride. | ||||
GUS 1 | Glendale Urban Shuttle 1 | Circulator | City of Glendale | Northwest Glendale | |||||
GUS 2 | Glendale Urban Shuttle 2 | Circulator | City of Glendale | Northwest Glendale | |||||
GUS 3 | Glendale Urban Shuttle 3 | Circulator | City of Glendale | Northwest Glendale | |||||
BUZZ | Mesa Downtown BUZZ | Circulator | First Transit-RPTA | Tempe | |||||
ALEX | Phoenix Neighborhood Circulator – ALEX (Ahwatukee) | Circulator | Transdev-Phoenix | Phoenix South | |||||
DASH | Phoenix Neighborhood Circulator – DASH (Gov. Loop) | Circulator | Transdev-Phoenix | Phoenix South | |||||
MARY | Phoenix Neighborhood Circulator – MARY (Maryvale) | Circulator | First Transit-Phoenix | Phoenix West | |||||
SMART | Phoenix Neighborhood Circulator – SMART (Sunnyslope) | Circulator | Transdev-Phoenix | Phoenix North | |||||
68CM | Scottsdale 68th Street/Camelback Trolley | Circulator | RTW Management | Scottsdale | |||||
OLDT | Scottsdale Old Town Trolley | Circulator | RTW Management | Scottsdale | |||||
MLHD | Scottsdale Miller/Hayden Trolley | Circulator | RTW Management | Scottsdale | |||||
MSTG | Scottsdale Mustang Trolley | Circulator | RTW Management | Scottsdale | |||||
FLSH | FLASH Forward (Arizona State University) | Circulator | First Transit-RPTA | Tempe | |||||
FLSH | FLASH Back (Arizona State University) | Circulator | First Transit-RPTA | Tempe | |||||
EART | Tempe – Orbit Earth | Circulator | First Transit-RPTA | Tempe | |||||
JUPI | Tempe – Orbit Jupiter | Circulator | First Transit-RPTA | Tempe | |||||
MARS | Tempe – Orbit Mars | Circulator | First Transit-RPTA | Tempe | |||||
MERC | Tempe – Orbit Mercury | Circulator | First Transit-RPTA | Tempe | |||||
VENU | Tempe – Orbit Venus | Circulator | First Transit-RPTA | Tempe | |||||
STRN | Tempe – Orbit Saturn | Circulator | First Transit-RPTA | Tempe | |||||
SR-51 | SR-51 Rapid | Rapid | Transdev-Phoenix | Phoenix North | 24.5 miles (39.4 km) | ||||
I-10E | I-10 East Rapid | Rapid | Transdev-Phoenix | Phoenix South | |||||
I-10W | I-10 West Rapid | Rapid | Transdev-Phoenix | Phoenix South | |||||
I-17 | I-17 Rapid | Rapid | Transdev-Phoenix | Phoenix North | |||||
SME | Central/South Mountain East Rapid | Rapid | Transdev-Phoenix | Phoenix South | |||||
SMW | Central/South Mountain West Rapid | Rapid | Transdev-Phoenix | Phoenix South |
Note that the listed facility assignments for Transdev-Phoenix operated routes are normal assignments, however, routes normally operated from the South facility may occasionally be substituted with buses from the North facility and vice versa.
Transit centers
Valley Metro Bus serves the following transit centers:[9]
- 19th Ave and Montebello Transit Center, Phoenix
- Arrowhead Transit Center, Glendale
- Central Station, Phoenix
- Chandler Fashion Center Transit Center, Chandler
- Desert Sky Transit Center, Phoenix
- Ed Pastor Transit Center, Phoenix
- Gilbert Rd/Main St Transit Center, Mesa
- Main St and Sycamore Transit Center, Mesa
- Metrocenter Transit Center, Phoenix
- Mustang Transit Center, Scottsdale
- Paradise Valley Mall Transit Center, Phoenix
- Skysong Transit Center, Scottsdale
- Sunnyslope Transit Center, Phoenix
- Superstition Springs Transit Center
- Tempe Transportation Center, Tempe
Customer service
The Transit Book (known until December 2008 as the Bus Book, and mentioned above) is updated twice yearly and contains maps and schedules for all routes. Copies are available at no charge at Valley Metro ticket offices, many public libraries, community colleges, and other civic facilities around the metropolitan area, and on the buses themselves. Because the Transit Book is difficult to carry around easily (the size is similar to a medium-sized catalog, averaging about 250 pages), patrons often use it to quickly reference the time when their next bus will arrive and simply leave the book sitting at their bus stop when finished, for the use of other riders.
Additionally, route schedules are posted at most bus stops in Tempe, selected bus stops in Scottsdale and Glendale, and at major transit centers in the city of Phoenix and throughout the Valley. On RAPID routes, schedules are electronic and are based on real-time information.
An automated next scheduled arrival service, NextRide, provides future arrival times for routes that serve a bus stop or light rail station. Each bus stop and light rail station has a five-digit "STOP#" found on a sign affixed to the bus stop sign post, shelter, or rail station. By calling the customer service number or by sending a text message, the passenger will be provided with the next three scheduled arrival times. If it is within 15 minutes of a scheduled arrival, a real-time estimate of when the bus or train will arrive will be provided, based on the vehicle's current location along the route.[10]
A customer service call center is operated for passengers to plan their bus trips with the assistance of either an automated voice response system or a live customer service representative. The Valley Metro website also has an online trip planning function, and includes all schedules and maps featured in the Transit Book; since 2006, Valley Metro is relying more on the website to post schedule information and is printing fewer paper copies of the Transit Book.
Passenger information systems
Like most major cities, all buses (except for the non-Phoenix circulator vehicles) include the Route Scout on-board passenger information system, which includes a lighted marquee displaying the correct date and time, and an audio and visual Stop Requested announcement. Automatic Voice Annunciation (AVA) for audio and visual announcements for each major intersection, as well as minor cross streets.
Previously, these were voiced by longtime Phoenix radio personality, Liz Boyle , however, these prerecorded announcements are slowly being phased out in favor of speech synthesis, to allow for easier updates. This same system is used by the LA Metro fleet and was introduced on the 2004 New Flyer D60LF buses.
Valley Metro Rail vehicles feature a similar passenger information system that uses speech synthesis technology, rather than a recorded voice, to announce approaching stations and give other travel-related announcements. Train operators may also use the vehicle's public address system at their discretion.
The RAPID bus stops as well as the former LINK bus stops include a display with real-time predictions for the next arrival at that stop. Additionally, all Valley Metro Rail platforms feature annunciation for the approximate arrival of the next train, while also allowing for messages regarding potential delays and general service information.
Valley Metro service providers
Name of Provider | Service Contracted By | Local Routes | Express Routes | RAPID Routes | Local Area Shuttles | Paratransit | Routes Previously Operated |
---|---|---|---|---|---|---|---|
Transdev (formerly Veolia Transport) | City of Phoenix | 0, 1, 7, 8, 10, 12, 15, 16, 19, 27, 28, 32, 35, 39, 44, 50, 52, 60, 70, 80, 90, 106, 122, 138, 154, 170, 186, Light Rail (ATC) | SR-51, I-10 East, I-10 West, I-17, Central Ave/South Mountain East, Central Ave/South Mountain West | ALEX (Ahwatukee Local Explorer), DASH (Downtown Area Shuttle), SMART (Sunnyslope Multi-Access Residential Transit) | Red Line (Weekday operations, route discontinued December 29, 2008), Blue Line (Route discontinued December 29, 2008), 581 (Route discontinued in 2012) | ||
MV Transportation | City of Phoenix | Phoenix Dial-a-Ride | ALEX (Service transferred to Transdev-Phoenix on July 1, 2016) | ||||
First Transit (formerly Laidlaw Transit Services) | City of Phoenix | 3, 13, 17, 17A, 29, 41, 43, 51, 59, 67, 75, 83 | MARY (Maryvale Area Ride for You) | Green (Renamed Route 29 on December 29, 2008), 560 (Route discontinued in 2012), I-10 West RAPID (Service transferred to Veolia/Transdev-Phoenix in July 2012), 19C (Route discontinued in October 2015), GL (Service transferred to Valu Trans/RPTA in April 2016)[11] | |||
First Transit | RPTA, City of Tempe | 30, 40, 45, 48, 56, 61, 62, 65, 66, 72, 77, 81, 96, 104, 108, 112, 120, 128, 136, 140, 156, 184 | 514, 520, 521, 522, 531, 535, 542 | BUZZ (Downtown Mesa BUZZ), FLASH Forward/Back (Free Local Area Shuttle), ORBIT | Red Line (Weekend operations as Veolia-Tempe, route discontinued December 29, 2008), 76 (as Veolia-Tempe, Service transferred to Ollie the Trolley and now known as Miller Road Trolley), 84, 92, 114, 277, 510 (as Veolia-Tempe, Route discontinued July 2012 and replaced by Route 514 due to budget crisis), 511 (Route discontinued October 2014 due to low ridership), 512 (as Veolia-Tempe, Route discontinued July 2012 and replaced by Route 514 due to budget crisis), 532 (as Veolia-RPTA, Route discontinued in July 2012 due to budget crisis), 534 (as Veolia-RPTA, Route discontinued in 2008 due to low ridership), 540 (as Veolia-RPTA, Route discontinued July 2012 due to budget crisis), FLASH McAllister (route discontinued on December 14, 2015, due to low ridership), Main Street LINK (Route discontinued on October 24, 2016, replaced by enhanced service on Route 40), Arizona Avenue LINK (Route discontinued on October 24, 2016, replaced by enhanced service on Route 112), 541 (discontinued on October 23, 2022) | ||
TotalTransit (formerly Valu Trans) | RPTA | 562, 563, 571, 573, 575, GL | Avondale Zoom (North and South) | 70X, 572, 251 (Merged with Route 51 in April 2018) | |||
RTW Management (operations only) | City of Scottsdale | Downtown Trolley, Miller Road Trolley, Neighborhood Trolley, Talking Stick Trolley, Resort Trolley | Hospitality Trolley (Seasonal route discontinued after 2014–2015 winter season due to low ridership) | ||||
Ajo Transportation | RPTA | 685 | 660 (Route discontinued October 2011 due to low ridership) | ||||
City of Glendale | City of Glendale | GUS 1, GUS 2, GUS 3 | Glendale Dial-a-Ride |
Unification of Tempe bus operations with the RPTA
In 2012, the City of Tempe introduced a proposal that would unify its transit operations with the RPTA.[12] Under the new agreement, all Tempe bus operations would be handed over to the RPTA, where the Tempe transit facility would be utilized by the RPTA to reduce costs and improve efficiencies for certain routes by reducing deadheads due to its more central location than the existing RPTA facility in Mesa.
On November 24, 2012, the City of Tempe agreed to move forward with unifying its transit operations with the RPTA.[13] The contract for both agencies was initially planned to be awarded to First Transit on December 13, 2012, however, Veolia Transport protested the award because First Transit wasn't releasing information of where their cost savings would come from. The protest was denied and the contract was officially awarded to First Transit on January 24, 2013.[14]
Bus fleet
Valley Metro and member cities maintain a growing fleet of over 800 vehicles for public bus routes and nearly 200 for paratransit.
References
- "Valley Metro | Contact Us". Archived from the original on March 4, 2011. Retrieved March 12, 2011.
- "Valley Metro Transit Book, October 2017" (PDF). Valley Metro. p. 3. Retrieved September 29, 2017.
- "System Map" (PDF). Valley Metro.
- "Archived copy" (PDF). Archived from the original (PDF) on February 1, 2016. Retrieved March 25, 2016.
{{cite web}}
: CS1 maint: archived copy as title (link) - "Transit Ridership Report Fourth Quarter 2022" (PDF). American Public Transportation Association. March 1, 2023. Retrieved March 29, 2023.
- "Transit Ridership Report Fourth Quarter 2022" (PDF). American Public Transportation Association. March 1, 2023. Retrieved March 29, 2023.
- Valley Metro Bus page
- "Valley Metro – Route 16 Schedule". Valley Metro RPTA. Retrieved April 24, 2017.
- "Transit Centers". Valley Metro. Retrieved October 11, 2021.
- "Valley Metro NextRide". December 26, 2017.
- "Valley Metro Board Packet, August 2016" (PDF). Valley Metro. p. 21. Retrieved July 28, 2016.
- "Unification of Bus Contracts Being Explored". Valley Metro. June 22, 2012. Retrieved December 3, 2012.
- Michelle Peirano (November 24, 2012). "Valley Metro to operate Tempe buses under service contract". East Valley Tribune. Retrieved December 3, 2012.
- "Approval of Bus Contract Unifies Bus Service Operations". Valley Metro RPTA. January 24, 2013. Retrieved January 24, 2013.