WNS Global Services

WNS (Holdings) Limited (NYSE: WNS) is a global business process management company headquartered in Mumbai, India. The company has its expansion with 60 delivery centers worldwide.[3]

WNS Global Services
TypePublic
NYSE: WNS
IndustryBusiness process management, outsourcing, IT consulting
Founded1996
Headquarters
Mumbai, India[1]
Area served
Worldwide
Key people
Adrian T. Dillon
(Chairman)
Keshav R Murugesh
(Group CEO)
RevenueIncrease US $253.2 million (2021-2022 First Quarter)[2]
Number of employees
57,994 (December 31, 2022)[2]

History

WNS was founded in 1996 by British Airways as Speedwing World Network Services in Mumbai. In May 2002, a 70% shareholding was sold to Warburg Pincus.[4]

  • 1999 – Launches delivery centre in Pune, India.[5]
  • 2004 – Sets up new centres in Colombo in Sri Lanka and Gurugram in India.[6]
  • 2006 – Initial public offering listing on the NYSE, the first Indian business process outsourcing company to be listed on the exchange. It raises about $224 million at $20 per ADS.[7]
  • 2008 – Launches new delivery centres in the Philippines and Romania and Acquires Aviva Global Services, BizAps (SAP consulting) and Call 24/7 in U.K.
  • 2012 – Sets up first delivery centre in North America to service US clients.[8] It also sets up a centre in Poland.
  • 2013 – Launches new centre in China[9] and Warburg Pincus sells its entire stake in WNS.
  • 2014 – Launches new centre in Pennsylvania.[10]

Acquisitions
  • 2003: WNS acquires Town & Country Assistance Limited; a UK-based automobile claims handling company.
  • 2004: Acquired the health business of Greensnow.
  • 2006: Acquired Trinity Partners Inc, a provider of BPO services to financial institutions, the fare audit services business from PRG Airlines; and the financial accounting business from GHS Holdings LLC.
  • 2007: Acquires Marketics, a provider of offshore analytics services.
  • 2008: Acquires Accidents Happen Assistance Limited, or AHA (formerly known as Call 24-7); BizAps, a provider of systems applications and products; and finally Aviva Global Services.
  • 2011: Acquires shares from joint venture partner, Paxys, Inc., and assumed full control of the Philippines centre.
  • 2012: Takes over Fusion Outsourcing Services in South Africa.[11][12]
  • 2016 – Acquired Value Edge.[13]
  • 2017 – Acquired Denali Sourcing Services and HealthHelp.[14]
  • 2022 - WNS acquires enterprise automation services company, Vuram.[15] and The Smart Cube, a London-headquartered provider of platform-driven research and analytics.[16]

References
  1. "Contacts, locations". WNS. Archived from the original on 15 October 2018. Retrieved 15 January 2013.
  2. "WNS ANNOUNCES FISCAL 2022 FIRST QUARTER EARNINGS, REVISES FULL YEAR GUIDANCE". WNS. Retrieved 15 July 2021.
  3. "A Bet on India". Forbes. Archived from the original on 4 September 2018. Retrieved 21 July 2006.
  4. Warburg Pincus acquires WNS Stake Archived 27 September 2020 at the Wayback Machine Private Equity International 28 May 2002
  5. "Mr. Keshav R. Murugesh, Group CEO, WNS Group". India Infoline. Archived from the original on 22 December 2014. Retrieved 21 December 2014.
  6. "Sri Lanka embraces outsourcing". BBC. 13 July 2004. Archived from the original on 5 March 2016. Retrieved 13 July 2004.
  7. "WNS Holdings debuts on NYSE". Economic Times. Archived from the original on 25 December 2014. Retrieved 27 July 2006.
  8. "WNS Global Services opens up new facility in South Carolina". Economic Times. 28 May 2012. Archived from the original on 25 December 2014. Retrieved 28 May 2012.
  9. "WNS Global Services, Aegis & Genpact look to build out operations in China". Economic Times. Archived from the original on 25 December 2014. Retrieved 9 August 2013.
  10. "Expansion of WNS Facility to bring over 300 jobs to Luzerne County". Penn’s Northeast. Retrieved 4 January 2016.
  11. "WNS buys South Africa-based Fusion for GBP 10 million". The Hindu Business Line. Archived from the original on 12 March 2021. Retrieved 19 January 2015.
  12. "WNS acquires SA based Fusion Outsourcing for £10 million". BPeSA. Archived from the original on 14 April 2016. Retrieved 5 July 2012.
  13. "WNS buys Value Edge Research for about $17.5 million". Economic Times. Archived from the original on 24 April 2016. Retrieved 21 April 2014.
  14. "WNS acquires HealthHelp for $95 million". The Hindu. 15 March 2017. Archived from the original on 12 November 2020. Retrieved 15 March 2017.
  15. "WNS Expands Intelligent Automation Capabilities with Acquisition of Vuram | WNS Holdings Ltd". Benzinga. Retrieved 1 July 2022.
  16. "WNS acquires The Smart Cube to enhance digital analytics and procurement capabilities | Manufacturing & Logistics IT Magazine". www.logisticsit.com. Retrieved 19 December 2022.
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