Thunder Bay Transit
Thunder Bay Transit is the public transit operator in Thunder Bay, Ontario, Canada. It was formed in 1970, after the amalgamation of the cities of Port Arthur and Fort William and their respective transit agencies.[8] Thunder Bay Transit is a member of the Canadian Urban Transit Association.
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![]() Thunder Bay Transit bus at Brodie St Terminal. | |
Founded | 1970 (Originally 1892) |
---|---|
Headquarters | 570 Fort William Road Thunder Bay, Ontario, Canada |
Locale | Thunder Bay Urban Area[1] Fort William First Nation[2] |
Service area | 256 km2 (99 sq mi)[3] |
Service type | Local bus service |
Alliance | CUTA[4] |
Routes | 19[5] |
Hubs | 2 |
Fleet | 49 low-floor models |
Daily ridership | 9,000[6] |
Fuel type | Diesel - 46 Biodiesel - 3[7] |
Operator | City of Thunder Bay - Transportation and Works Department |
Website | Thunder Bay Transit |
Thunder Bay Transit operates 19 transit routes in the urban area of Thunder Bay and neighbouring Fort William First Nation,[1][2] an area of 256 km2 (99 sq mi).[3] Its fleet of 49 buses run on diesel and biodiesel fuels.[7] Thunder Bay Transit carries 3,300,000 passengers annually, or approximately 9,000 passengers daily, and employs 140 people.[6][9] The company maintains two transit terminals, one at 40 North Water Street in Port Arthur, and the other at City Hall at 500 Donald Street East in Fort William.
Thunder Bay Transit is the first transit agency in Ontario to be 100% handicapped accessible,[9] and the first Canadian transit agency to use the NextBus system with passenger counters, fare box integrations and passenger information systems.[10]
History
Public transit in Thunder Bay was first established in 1892. The silver boom had recently ended, destroying Port Arthur's primary economic raison d'être. Compounding the matter was the Canadian Pacific Railway's decision to build its grain elevators and rail yards in neighbouring Fort William, 6 km (4 mi) away. With businesses and population vanishing, Port Arthur decided after much debate to build a street car line to connect the town with the rail yards in neighbouring Fort William, much to that town's chagrin.[11]
In 1891, the town of Port Arthur was authorized to construct and operate the first municipally owned street railway in Canada. The Port Arthur Street Railway (PASRy) commenced operations in March 1892, and in that same year, McDonald and Company commenced operations of a private street railway in neighbouring Fort William, which connected the Port Arthur Street Railway's southern terminus at Fort William's northern town limits into the downtown core of Fort William.[8] Although Fort William wanted nothing to do with Port Arthur's municipal railway, PASRy gained control of the McDonald and Company line on June 1, 1893, and extended its operations into the town.[11][12]
In 1907, Port Arthur and Fort William became cities. The Ontario Railway and Municipal Board forced Port Arthur to sell its section of the railway in Fort William to that city on March 11, 1908, and to submit to operation by a joint commission until December 1, 1913, under the name Port Arthur and Fort William Railway. Thereafter, each city ran its own street railway—Port Arthur assumed the name Port Arthur Civic Railway in 1914, and Fort William assumed the name Fort William Street Railway.[8] Port Arthur added two belt lines to its main line in 1913, with the first street cars running on the North Belt Line October 29, 1913.
The Port Arthur Public Utilities Commission which ran the street railway acquired its first 36-passenger bus (painted maroon and cream) in August 1946 manufactured at the Canadian Car and Foundry plant in Fort William. It immediately phased out the Arthur Street railway line, and renamed its system as Port Arthur Transit..[13] Gasoline-powered buses were introduced in December 1946 to serve the intercity route. Electric trolley buses were introduced on December 15, 1947,[14] the same year that the Fort William Street Railway was renamed the Fort William Transit Company. The trolley buses were manufactured by J. G. Brill and Company at the Canadian Car and Foundry plant in Fort William. The Intercity trolley coach line of each city's system opened in 1947 and was interlined, with operators' coaches serving the entire line in both cities until 1955.
Street railway operations ended in Thunder Bay in 1948. Port Arthur's last three antiquated cars made their final run over the North Belt Line on February 16, 1948, in a driving snowstorm, and Fort William's street cars ceased operations on October 16, 1948. Since January 1, 1970, when Port Arthur and Fort William were amalgamated into the City of Thunder Bay, the system has been known as Thunder Bay Transit.[8] Electric trolley buses were discontinued on September 10, 1972,[14] and the city has since used diesel buses.
Thunder Bay Transit purchased its first low-floor buses in 1994,[15] and by March 2007 became the first full-sized transit agency in Ontario to have a fleet that consisted entirely of accessible buses.[9] Later that year, Thunder Bay Transit became the second Canadian transit agency to implement Grey Island Systems GPS/AVL and NextBus system with passenger counters, fare box integrations and passenger information systems.[16]
Fares and passes
Thunder Bay Transit fares were last increased on 1 April 2024. Exact cash fare on Thunder Bay Transit is $3.25, support persons ride free, as do children under the age of twelve. Bus tickets can be purchased in groups of 10 for $28.00. Twenty ride punch passes have been discontinued. They have introduced a day pass, which costs $9.00. Tickets are transferable—they can be shared by many people at one time—. A transfer pass can be obtained when boarding with cash or tickets, and allows passengers to change buses up to two times for the price of one fare. Transfer passes have a 90-minute time limit and are non-transferable—they can be used only by the person to whom they are issued.[17]
Thunder Bay Transit offers monthly, semester and family/group passes. These passes allow unlimited rides within the time period specified on the face of the card, so that pass holders do not need to use transfers to change buses.
As of 1 April 2024,[18] adult monthly passes cost $87.00, and discount monthly passes are $72.00, which can be purchased by those with a valid discount card, issued only by Thunder Bay Transit. Monthly passes for youth between 13 and 24, and seniors over 60 cost $60.00. Annual senior pass cost is $536.00. On Sundays the adult montly pass also doubles as a Family pass. It allows for unlimited trips for two adults and three children, one adult and four children, or two adults. Proof of age is required, and children must be under the age of 18.[17]
Students at Lakehead University and Confederation College receive a U-Pass as part of their tuition, which allows for unlimited trips during the school year for the person to whom the pass is issued.[19][20]
Routes
Thunder Bay Transit operates 19 regular transit routes covering approximately 350 kilometres (220 miles) of city streets.[6][21] Here is a table of the routes: [22]
Route | Name | Frequency | Northbound/ Inbound Destination | Southbound/ Outbound Destination | Interlined Route
(Location) |
Availability |
---|---|---|---|---|---|---|
1 | Mainline | 30 Mins (Peak Hours)
45 Mins (Off-Peak Hours) |
Waterfront Terminal | City Hall Terminal | - | Everyday at all times |
2 | Crosstown | 15 Mins (School Day Peak Hours) 30 Mins (Summer/Saturday Peak Hours) 45 Mins (Off-Peak Hours) |
Waterfront Terminal | Confederation College* | 5 Edward (College) | Everyday at all times |
3C | County Park | 30 Mins (Peak Hours)
45 Mins (Off-Peak Hours) |
Waterfront Terminal | Castlegreen Drive | 3M Memorial (Waterfront) | Everyday at all times |
3J | Jumbo Gardens | 30 Mins | Waterfront Terminal | Sherwood Drive | 3M Memorial
(Waterfront) |
Peak Only |
3M | Memorial | 15 Mins (Peak Hours)
45 Mins (Off-Peak Hours) |
Waterfront Terminal | City Hall Terminal | Waterfront: 3C County Park or 3J Jumbo Garden City Hall: |
Everyday at all times |
4 | Neebing | (Select runs only) | Frederica and Brown | - | 6 Mission | Weekday Peak Only |
5 | Edward | 30 Mins (Peak Hours)
45 Mins (Off-Peak Hours) |
Confederation College* | Frederica and Brown (Westfort) | 2 Crosstown
(College) |
Everyday at all times |
6 | Mission Rd. | (Select runs only) | Frederica and Brown | Fort William First Nations | 4 Neebing | Weekday Peak Only |
7 | Hudson | 30 Mins (Peak Hours)
45 Mins (Off-Peak Hours) |
Waterfront Terminal | Shuniah Street | 11 John (Waterfront, Peak)
13 John Jumbo (Waterfront, Off-Peak) |
Everyday at all times |
8 | James | 30 Mins (Peak Hours)
45 Mins (Off-Peak Hours) |
City Hall Terminal | Intercity Shopping Centre (Daytime)
Confederation College (Short Turn during evenings and weekend mornings) |
9 Junot (Intercity at limited times)
14 Arthur (City Hall, off-peak) |
Everyday at all times |
9 | Junot | 30 Mins (Peak Hours)
45 Mins (Off-Peak Hours) |
Waterfront Terminal | Intercity Shopping Centre (Daytime)
Lakehead University (Short Turn after 8:30 PM and Weekend mornings) |
8 James
(Intercity at limited times) |
Everyday at all times |
10 | Northwood | 30 Mins (Peak Hours)
45 Mins (Off-Peak Hours) |
City Hall Terminal | Confederation College | 3M Memorial (City Hall) | Everyday at all times |
11 | John | 30 Mins | Waterfront Terminal | Windsor Street | 7 Hudson (Waterfront) | Peak Only |
12 | East End | 30 Mins | City Hall Terminal | Intercity Shopping Centre | 16 Balmoral (City Hall) | Peak Only |
13 | John Jumbo | 45 Mins | Waterfront Terminal | County Fair Plaza | 7 Hudson (Waterfront) | Off-Peak Only
(Supplements 3J and 11) |
14 | Arthur | 30 Mins (Peak Hours)
45 Mins (Off-Peak Hours) |
City Hall Terminal | Thunder Bay Airport | 3M Memorial (City Hall, Peak)
8 James (City Hall, Off-peak) |
Everyday at all times |
16 | Balmoral | 30 Mins | City Hall Terminal | Confederation College | 12 East End (City Hall) | Peak Only |
17 | Current River | 45 Mins | Waterfront Terminal | Cowan St and Hodder Ave | - | Everyday at all times |
18 | Westfort | 45 Mins | City Hall Terminal | Mary St at Neebing Ave | - | Everyday at all times |
Note: Routes with availability stating “Everyday at all times” indicate service is always available during service hours. Overnight service is not provided on any route.
(*) The 2 Crosstown and 5 Edward are typically interlined, and display their destination as either Waterfront or Westfort. They are internally treated as one route. The only exception is when some runs on the Crosstown makes short turns at Confederation College (when 15 minutes service is given) and return to Waterfront rather than going to Westfort.
Bus frequency
Peak routes run Monday to Friday between 6:00 am and 6:00 pm, and Saturday between 10:00 am and 6:00 pm. Most peak routes have a frequency of 30 minutes between stops. Busier routes (2 Crosstown and 3M Memorial) have a frequency of 15 minutes during rushhour. Routes 4, 6, 17, and 18 however have longer headway. 17 and 18 have a frequency of 45 minutes and the rural routes 4 and 6 only run at select times on weekdays. Non-peak routes run Monday to Saturday between 6:00 pm and 11:30 pm, Saturday morning between 6:00 am and 10:00 am, all day Sunday and statutory holidays. Most non-peak routes have a frequency of 40-45 minutes between stops.[22]
Rural bus service
Thunder Bay Transit resumed service to rural areas within city limits in spring 2008 as part of a pilot project funded by the city's share of provincial gas tax revenue. Ridership on both routes was well below the municipal guideline of 10 passengers per hour of service.[23]
Service resumed in South Neebing on March 18, after being cancelled in 2004 due to low ridership.[24] The route operated on Tuesday and Thursday, with two runs in the morning and two runs in the afternoon.[25] The route averaged 1 passenger per hour of service, and cost $73 per passenger to operate. The trial cost $19,200, and brought in only $400 in revenue, resulting in a net cost of $18,800. Service to South Neebing ended on November 27.[23]
Service resumed in McIntyre on June 4, after a telephone survey conducted by the city found some demand for transit service in the area, which had bus service in the 1980s and 1990s. The route operated on Wednesday and Saturday, with two runs in the morning and two in the afternoon.[26] The route averaged 0.5 passengers per hour of service, and cost $148 per passenger to operate. The trial cost $15,600, and brought in only $200 in revenue, resulting in a net cost of $15,400. Service to McIntyre ended on November 29.[23]
In the present day, only there are 2 rural routes. The 4 Neebing route is a circular route which connects Broadway Avenue, Fort William Historical Park, Rosslyn Road, and rural Arthur Street to the city’s Westfort ward. Rarely, route 4 buses will also go to City Hall Terminal, but only when buses are entering service or being pulled out. The 6 Mission Rd. route connects the Fort William First Nation reserve on the opposite side of the Kaministiquia River to the city’s Westfort ward. Both buses only run weekdays daytime and are interlined. [22]
Interlining

When buses on certain routes arrive at a transit terminal, they will resume travel on different routes. Interlining allows passengers to travel longer distances without having to change buses. [27]
- Interlining at City Hall terminal
- Peak routes
16 Balmoral and 12 East End at :15 and :45
14 Arthur and 3M Memorial (to Jumbo Gardens) at :15 and :45
10 Northwood and 3M Memorial (to County Park) at :00 and :30
Non-peak routes
14 Arthur and 8 James (College short turn)
10 Northwood and 3M Memorial (to County Park)
- Interlining at Water Street terminal
- Peak routes
11 John and 7 Hudson at :00 and :30
3C County Park and 3M Memorial (to Northwood) at :15 and :45
3J Jumbo Gardens and 3M Memorial (to Airport) at :00 and :30
Non-peak routes
13 John Jumbo and 7 Hudson
3C County Park and 3M Memorial (to Northwood)
- Interlining elsewhere
- 8 James and 9 Junot interline at Intercity Shopping Centre between 6:00 am and 1:00 pm, Monday to Friday.
4 Neebing becomes 6 Mission at Brown and Frederica.
2 Crosstown (if not short turning at Confederation College) becomes 5 Edward.
Fleet
Thunder Bay Transit owns a fleet of 48 buses, which consists of all Nova Bus LFSs. They all run on biodiesel,[7] and are all handicapped accessible low-floor models.[28] Thunder Bay Transit is the first full-sized transit system in Ontario to have a fleet entirely of low-floor buses.[9]

Make and model | Description | Fleet numbers | Year | Notes |
---|---|---|---|---|
New Flyer Industries D40LF | 40' Diesel bus | 111–125 | 1994 | retired |
Nova Bus LFS | 40' Diesel bus | 126–129 | 1997 | retired |
Nova Bus LFS | 40' Diesel bus | 130–134 | 1999 | retired |
Orion Bus Industries 06.501 | 40' Diesel bus | 210–217 | 1999 | retired |
Orion Bus Industries 06.501 | 40' Diesel bus | 210–217 | 1999 | retired |
Nova Bus LFS | 40' Diesel bus | 135, 136 | 2001 | retired |
Orion Bus Industries 07.501 | 40' Diesel bus | 218–221 | 2004 | retired |
Nova Bus LFS | 40' Diesel bus | 137–141 | 2004 | retired |
Nova Bus LFS | 40' Diesel bus | 142–144 | 2006 | 142 retired 2023
144 retired 2022 143 retired 2021 |
Nova Bus LFS | 40' Diesel bus | 145–147 | 2007 | 145 retired 2022 |
Nova Bus LFS | 40' Diesel bus | 148–150, 152, 156, 157, 159, 160 |
2008 | |
Nova Bus LFS | 40' Diesel bus | 161, 163, 164 | 2009 | |
Nova Bus LFS | 40' Diesel bus | 165-170 | 2011 | |
Nova Bus LFS | 40' Diesel bus | 172-174 | 2013 | |
Nova Bus LFS | 40' Diesel bus | 176, 177 | 2014 | |
Nova Bus LFS | 40' Diesel bus | 178-180 | 2015 | |
Nova Bus LFS | 40' Diesel bus | 181, 183, 185 | 2016 | |
Nova Bus LFS | 40' Diesel bus | 223-236 | 2017 | |
Nova Bus LFS | 40' Diesel bus | 239, 240 | 2022 | |
Nova Bus LFS | 40' Diesel bus | 241, 242 | 2023 |
Technology
Since September 2007, Thunder Bay Transit buses have been using the Grey Island Systems GPS/AVL and NextBus real-time passenger information systems, which uses GPS sensors and electronic maps to track bus movement and devices to measure passenger numbers.[29] The system uses TBayTel's CDMA wireless network to relay information to the transit office and to electronic signs located at major transit stops to let riders know when their bus will arrive.[30] These electronic signs are located at the Thunder Bay Regional Health Sciences Centre, Lakehead University, Confederation College, Intercity Shopping Centre, and Thunder Bay Transit's two downtown transit terminals, with a seventh sign planned for the Westfort neighbourhood in the city's south end.[16] A test of the system was released on March 17, 2008, and allowed passengers to view arrival times for routes 2 Crosstown, 3 Northwood, 8 James and 9 Junot.[31]
Accessibility
To accommodate disabled passengers, Thunder Bay Transit buses are wheelchair accessible low-floor models.[28] Low-floor buses are capable of kneeling to street level and have extending ramps which allow wheelchairs to board safely. Thunder Bay Transit buses had 19,175 rides by persons in wheelchairs in 2006, the most per capita in Ontario."[9] Thunder Bay Transit offers a Night Stop service, where buses will allow passengers to disembark at locations between bus stops during night hours due to safety or security concerns.[32]
Facilities and Transfer Points
Thunder Bay Transit operates two bus terminals in the north and south cores of the city. Thunder Bay Transit's head office and bus garage is located at Thunder Bay Transit and Central Maintenance, located at 570 Fort William Road. In addition, three points of interests are major transit hubs in the city: Lakehead University, Confederation College, and Intercity Shopping Centre. [22]
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City Hall Terminal
- Address: 500 Donald Street East, Thunder Bay
- Functions: downtown south core bus terminal; heated waiting area (City Hall lobby).
- Platforms: street level on Brodie Street, Donald Street and May Street around the plaza in front of city hall.
- Routes: 1 Mainline, 3M Memorial, 4 Neebing (limited), 8 James, 10 Northwood, 12 East End, 14 Arthur, 16 Balmoral, 18 Westfort

Water Street Terminal
- Address: 40 North Water Street, Thunder Bay
- Coordinates: 48°26′08.7″N 89°13′01″W
- Functions: downtown north core bus terminal; heated waiting area
- Platforms: 1
- Routes: 1 Mainline, 2 Crosstown, 3C County Park, 3J Jumbo Garden, 3M Memorial, 7 Hudson, 9 Junot, 11 John, 13 John Jumbo, 17 Current River
Lakehead University
- Address: 955 Oliver Road, Thunder Bay
- Function: Connection with Lakehead University; Transfer point
- Platforms: 1 (Sidewalk along Agora Circle)
- Routes: 2 Crosstown, 9 Junot
Confederation College
- Address: 1450 Nakina Drive, Thunder Bay
- Function: Connection with Confederation College; Transfer point
- Platforms: 1
- Routes: 2 Crosstown, 5 Edward, 8 James, 10 Northwood, 16 Balmoral
Intercity Shopping Centre
- Address: 1000 Fort William Road, Thunder Bay
- Function: Connection to Intercity Shopping Centre; Transfer point
- Platforms: 2 (Dedicated northbound platform, Sidewalk southbound platform)
- Routes: 1 Mainline, 3 Memorial, 8 James, 9 Junot, 12 East End
Transit Garage
- Thunder Bay Transit and Central Maintenance
- Address: 570 Fort William Road
- Coordinates: 48°25′02″N 89°14′11″W
- Functions: main office and vehicle maintenance
Other transfer points
The intersection of Brown Street and Frederica Street in Westfort is a transfer point for routes 18 Westfort, 5 Edward, 4 Neebing, and 6 Mission.
The Thunder Bay Regional Hospital is another location that has good connection by transit. It is served by 2 Crosstown and 9 Junot. [22]It also has an electronic sign indicating live bus times.[16]
See also
- Transportation in Thunder Bay, Ontario
- Public transport in Canada
References
- Statistics Canada. Thunder Bay Urban Area [map], Canada 2006 Census. Retrieved on June 17, 2007.
- Thunder Bay Transit 4 Neebing–6 Mission Route Schedule [map], 2006. The portion of the route highlighted in yellow serves the Fort William First Nation. Retrieved on June 17, 2007.
- Mid-sized City Transit in Canada, Field visits: Case study transit systems - Key facts. Retrieved on October 30, 2007.
- The Canadian Urban Transit Association lists Thunder Bay Transit as a member. Retrieved on June 17, 2007.
- 1 Mainline; 2 Crosstown; 3M Memorial; 3C County Park; 3J Jumbo Gardens; 4 Neebing; 5 Edward; 6 Mission Road; 7 Hudson; 8 James; 9 Junot; 10 Northwood; 11 John; 12 East End; 13 John Jumbo; 14 Arthur; 16 Balmoral; 17 Current River; and 18 Westfort
- The City of Thunder Bay, Fourth Annual Accessibility Plan, (2005–2006) pp. 30–31. Retrieved on June 17, 2007.
- "Green Fleet Visits City Hall for Clean Air Day", City of Thunder Bay, June 6, 2007. Retrieved on September 5, 2007.
- Wyatt, David A. (2005). Transit History of Thunder Bay, Ontario. Retrieved on March 8, 2007.
- Transit celebrates anniversary and accessibility milestones", City of Thunder Bay, 28 February 2007. Retrieved on June 17, 2007.
- "Another First for Thunder Bay Transit", Netnewsledger, September 13, 2007. Retrieved on September 13, 2007.
- Thunder Bay Museum - Electric Street Railway, 1892. Retrieved on October 30, 2007.
- Scollie, F. Brent (1990). The Creation of the Port Arthur Street Railway 1890-95: Canada's First Municipally-owned Street Railway. Thunder Bay Historical Museum Society Archived 2012-02-07 at the Wayback Machine, Papers and Records, XVIII, pp. 40–58, map.
- Port Arthur News-Chronicle 1 & 13 Aug 1946.
- Trolleybuses.net - Port Arthur and Fort William. Retrieved on October 30, 2007.
- Thunder Bay Transit bus roster 2001. The New Flyer Industries D40LF was the first low-floor bus model purchased by Thunder Bay Transit, in 1994. Retrieved October 30, 2007.
- NextBus Gives Transit Arrival Times to the Minute. yourCity, June–July 2008 edition. Retrieved on June 29, 2007.
- "Fares and Passes". www.thunderbay.ca. 2024-04-24. Retrieved 2024-05-05.
- "Fares and Passes". 30 August 2022.
- Lakehead University Student Union - U-Pass. Retrieved on October 22, 2007.
- Confederation College U-Pass. Retrieved on June 17, 2007.
- Thunder Bay Transit - Main Page. Retrieved on June 17, 2007.
- "Schedules and Maps". www.thunderbay.ca. 2024-04-26. Retrieved 2024-05-05.
- "City recommends scrapping McIntyre, South Neebing bus routes", TBSource, November 3, 2008. Retrieved on November 4, 2008
- "Slow start for ridership on South Neebing bus route", TBSource, March 18, 2008. Retrieved on March 18, 2008.
- "Council revives transit service to South Neebing", TBSource, March 11, 2008. Retrieved on March 12, 2008.
- "McIntyre area gets trial transit bus service", TBSource, May 13, 2008. Retrieved on May 13, 2008.
- "Schedules and Maps". www.thunderbay.ca. 2024-04-26. Retrieved 2024-05-05.
- Thunder Bay Transit - Accessibility. Retrieved on June 17, 2007.
- "High tech system for city buses", TBSource, September 13, 2007. Retrieved on September 13, 2007.
- "Transit keeps track of buses", The Chronicle-Journal, September 14, 2007. Retrieved on September 14, 2007.
- "New transit arrival boards will keep riders informed", TBSource, April 21, 2008. Retrieved on April 21, 2008.
- The City of Thunder Bay, Fourth Annual Accessibility Plan, (2005–2006) pp. 65. Retrieved on June 17, 2007.
Further reading
- Scollie, F. Brent (1990). The Creation of the Port Arthur Street Railway 1890–95: Canada's First Municipally-owned Street Railway. Thunder Bay Historical Museum Society, Papers and Records, XVIII
- Andreas, Wesley, MA (2007). Moving Forward: Public Transit in Canadian Mid-sized Cities. University of Calgary Department of Geography