This wikiHow teaches you how to stay safe when buying or selling items and services on Letgo.

Steps

  1. 1
    Only work with verified users. If a Letgo user is verified, you know they’ve provided their real name and contact information to the service. Verified user profiles display ″VERIFIED WITH″ near the top-left corner of their profile, along with the type of verification the user selected (Facebook, Google, etc). Here’s how to verify your own account:
    • Open your profile.
    • Tap Build Trust below your profile photo.
    • Follow the on-screen instructions to link an account for verification.
  2. 2
    Ask and answer questions before the sale. If there’s anything you want to know or disclose about an item, have a conversation before agreeing to meet. Here are some examples of times when potential buyers may want to ask questions:
    • If an item’s price seems way too low for what it is.
    • If the item’s photo is unclear.
    • If the photo was obviously not taken by the seller (catalog/advertisement photos).
    • If you want to know whether the item has any damage not included in the photos or description.
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  3. 3
    Avoid exchanging personal information with buyers or sellers. There is never a need to give anyone your financial account information, social security number, or home address. If a buyer or seller tries to get any of this information from you, it could be indicative of a scam.
  4. 4
    Only communicate with potential buyers and sellers in Letgo. If a buyer or seller asks for your email address, phone number, or username on another app to talk about the item, they may be trying to avoid accountability. Limit your communication to Letgo so your conversations are logged.
  5. 5
    Agree on a payment method before meeting. Once a sale agreement is made, the buyer and seller must agree on the payment method. Avoid paying with or accepting wire transfers or checks (including those issues by cashiers). Letgo recommends cash or a reliable, trackable service like PayPal.
    • If a potential buyer offers to send you money to ship an item, it could be a scam. Letgo does not recommend ever shipping items or accepting payments before the buyer sees the item in person.[1]
    • Wait until meeting in person to make or accept the payment. The item and the payment should be exchanged at the same time.
  6. 6
    Use Let’s Meet to set up the exchange. Letgo advises against sending or receiving items in the mail to avoid potential scams.[2] Set up your meeting right in Letgo so your location is logged. Here’s how:
    • Open the conversation with the buyer or seller.
    • Tap Let’s Meet at the bottom of the chat.
    • Tap one of the suggested locations. These locations are selected because they are public and well-lit. If you want to choose another public location, search for it on the map, and then select it.
    • Set/propose a time. Meet during the day to stay safe.
    • Wait for confirmation from the seller or buyer.
  7. 7
    Bring a friend to the meetup location. It’s always a good idea to have someone with you when meeting up with someone from the internet. Potential scammers will be less likely to scam you in the presence of someone else.
  8. 8
    Thoroughly inspect any items you’re buying. The seller should always allow the buyer to check out the item in person before money is exchanged.
    • If you’re buying something that needs to be plugged in, plug the item in before agreeing to purchase it. Most public locations have power outlets.
    • If you’re buying a cell phone, meet at the cell phone store and ask the clerk to make sure the phone is legitimate.
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About This Article

Nicole Levine, MFA
Written by:
wikiHow Technology Writer
This article was co-authored by wikiHow staff writer, Nicole Levine, MFA. Nicole Levine is a Technology Writer and Editor for wikiHow. She has more than 20 years of experience creating technical documentation and leading support teams at major web hosting and software companies. Nicole also holds an MFA in Creative Writing from Portland State University and teaches composition, fiction-writing, and zine-making at various institutions. This article has been viewed 28,412 times.
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Co-authors: 2
Updated: December 31, 2020
Views: 28,412
Article SummaryX

1. Only work with verified users.
2. Ask questions before the sale.
3. Never give out personal information.
4. Keep all communication in Letgo.
5. Agree on a payment method before meeting.
6. Meet at a public, well-lit location.
7. Bring a friend.
8. Inspect the item before buying.

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