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If you're experiencing intermittent issues while charging your iPhone or iPad, your Lightning port could be clogged with foreign debris. This wikiHow teaches you how to safely remove dust, lint, and other matter from your iPhone or iPad's charging port using common household items.
Steps
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1Power down your iPhone or iPad. To do this, press and hold the power button that's on either the top or side edge, and then drag the on-screen slider to the Off position.
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2Shine a flashlight into the Lightning port. You'll usually be able to spot a blockage with the right lighting.
- Closely inspect the walls inside of the port. If there's a layer of gunky buildup around the edges, it could prevent the charging cable from making proper contact with the inside pins.
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3Spray the port with quick bursts of compressed air. A can of compressed air is often enough to free looser particles (such as dust, pet fur, or lint) from the port. Use short, light bursts rather than one lengthy spray.
- Use your flashlight to re-inspect the port. If you no longer see debris, give the port 2 to 3 minutes to dry before attempting to charge your iPhone or iPad.
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4Scrape the walls of the port with a toothpick. If the port is clogged with dust or lint clumps, a quick gentle swipe or two should free the trapped particles. If there's a layer of gunk or grime caked along the walls, gently scrape around the edges to dislodge it.
- The Lightning port is filled with many small electronic pins—too rough of a scrape could cause irreparable damage. Try wrapping the end of the toothpick with a small amount of cotton for extra padding.[1]
- If you've identified a build-up on the inner walls, you may need firmer tool than a toothpick. Try a plastic dental flosser.
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5Use a cotton swab dipped in alcohol for tougher jobs. If the substance in the port feels sticky and/or is hard to remove with a dry tool, dip a cotton swab in a small amount of rubbing alcohol, and then gently swab around the inner edges.[2] Circle the swab around the edges as many times as it takes to remove all residue.
- Allow the port to dry for 2 to 3 minutes before turning your iPhone or iPad back on.
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6Attempt to charge the iPhone or iPad. If you were experiencing a charging issue related to a dirty port, you should be in good shape now. To prevent build-up from accumulating in your Lightning port in the future, avoid carrying your phone or tablet loose in a pocket or purse.
- If the phone or tablet isn't charging (or the charging process stops and starts randomly), try a different Lightning cable and/or power source.
- If cleaning the port and swapping cables doesn't solve the issue, contact Apple for repair. Visit https://support.apple.com/en-us/HT201232 to find Apple support phone number for your region.
Community Q&A
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QuestionIf my iPhone is charging fine but my port is dirty, should I clean it, or just leave it as is?
RupertTop AnswererIt's always best practice to ensure the charging port is clean and free from debris to ensure maximum charging efficiency and reduce the chances of a fire (although this is extremely low). -
QuestionHow can I clean my screen protector?RupertTop AnswererWipe off your screen protector with a dry cloth in a circular motion. Use a microfiber cloth or a soft towel to avoid scratching the screen protector. Usually, this will be enough to remove fingerprints, dust and any other debris that has built up. For extra stubborn grime, ensure your phone is powered off, and apply a small amount of plain water to your cloth and repeat the process. Never spray water directly on the screen, as this can damage electrical components inside the phone.
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QuestionIs the Lighting Port on the iPhone the same as the charging port?RupertTop AnswererYes, the 'Lightning Port' is Apple's proprietary name for their charging technology, but it's really just a technical term for the charging port in the middle of the bottom of your iPhone. On iPhone 7 and greater, the Lightning Port is the only port on the entire phone.
References
About This Article
To clean an iPhone charging port, first turn off your iPhone. Then, shine a light into the charging port to look for any buildup and debris. Use a toothpick to gently scrape the walls inside of the port and dislodge anything stuck inside of it. You can also spray the port with a can of compressed air to loosen any debris. For stubborn gunk, dip a cotton swab in a little rubbing alcohol and gently wipe down the walls inside of the port. Let the port dry for 2-3 minutes before turning your iPhone back on. Once you’re done cleaning your iPhone charging port, try charging your phone to see if the problem is fixed. If it still won’t charge, try using a different charging cable.
