This wikiHow article teaches you how to reset your Microsoft password. If you forgot the password for your Microsoft account or think your password has been compromised, you will have to reset it.

Steps

  1. 1
    Navigate to Microsoft’s Recover Your Account page. You can start by visiting this webpage: https://account.live.com/password/reset.
  2. 2
    Enter the email, phone number, or Skype username for your Microsoft account. Go with the option that you typically use for logging in to your account.
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  3. 3
    Choose how to receive the security code. Microsoft will give you the option to send a security code to an alternate email address or phone number that is associated with your account.
    • Before Microsoft sends the security code, they may test you to ensure it’s really your phone number or email address. You’ll have to fill in the rest of the phone number or email address and then you can select Send code.
  4. 4
    Locate the security code on your trusted device or email. If you chose to send the security code to an email address, check your inbox for an email from Microsoft with the code. If you chose to send the security code to a phone number, you will receive a text message with the code.
  5. 5
    Type in the security code and click Next. Return to Microsoft’s “Recover Your Account” page and type the security code into the “Verify your identity” field. Once you are sure you’ve typed the code correctly, click “Next.”
  6. 6
    Create your new password. To reset the password on your Microsoft account, you will have to pick a new password. You will have to type your new password two separate times to confirm it.
    • Make sure to choose a strong password. Longer passwords that include numbers, symbols, and capital letters offer you more protection.
  7. 7
    Log in to your Microsoft account. Once you have finished resetting your password, you will be able to log in to your Microsoft account with the new password.
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About This Article

wikiHow Staff
Co-authored by:
wikiHow Staff Writer
This article was co-authored by wikiHow Staff. Our trained team of editors and researchers validate articles for accuracy and comprehensiveness. wikiHow's Content Management Team carefully monitors the work from our editorial staff to ensure that each article is backed by trusted research and meets our high quality standards. This article has been viewed 3,428 times.
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Co-authors: 8
Updated: April 8, 2019
Views: 3,428
Article SummaryX

1. Go to Microsoft's Recover Your Account page.
2. Enter the email, phone number, or Skype username for your account.
3. Choose how to receive the security code.
4. Type in the security code.
5. Create your new password.
6. Log in to your Microsoft account.

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